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Russell & Smith Honda
Houston, TX
2,720 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,720 reviews
April 20, 2024
I recently had my car serviced for an oil change. I couldn't be happier with the experience. Jessica, the service advisor, was friendly, knowledgeable, and efficient. She went above and beyond to e I couldn't be happier with the experience. Jessica, the service advisor, was friendly, knowledgeable, and efficient. She went above and beyond to ensure everything was taken care of, and my car was returned to me in excellent condition. More
by Yvette97
Employees Worked With
Jessica G.
April 20, 2024
Clean showroom,respectful to us and made us comfortable,very courteous and they knew their business! comfortable,very courteous and they knew their business! More
by Carolyn Sullivan
April 12, 2024
Kenny Ha was our sales representative and he was very attentive and helpful. He definitely went the extra mile to help us get the deal done, even driving 20 min away to get the title and key for our trad attentive and helpful. He definitely went the extra mile to help us get the deal done, even driving 20 min away to get the title and key for our trade in. When we had questions, he made sure to get us the answers even when it meant having to ask someone else multiple times. Thank you Kenny! More
by Ntran83
Employees Worked With
Enrique, Polina, Kenneth Ha
April 12, 2024
Friendly approach an fast transaction. Easy to get a deal, seller and financing team very helpful and making everything clear Easy to get a deal, seller and financing team very helpful and making everything clear More
by laura_dory
April 11, 2024
Sam Nguyen and Adrian in finance saved this sale. Sam provided beyond top tier customer service and displayed genuine care. Without Sam, I would have walked away from this dealership. Adrian is extre Sam provided beyond top tier customer service and displayed genuine care. Without Sam, I would have walked away from this dealership. Adrian is extremely personable and knowledgeable. Jason in finance is the prime reason that I almost took my sale elsewhere. His smug attitude once he didn't succeed with upselling was absolutely asinine. Especially since I was told differing information from “management” within your dealership, which has been documented. In closing I am beyond grateful for Sam, best salesperson that you all have! Additionally, Dan Perez is amazing as well, thank you! More
by Gstjulian
Employees Worked With
Adrian (finance), Jason (finance), Sam Nguyen, Daniel Perez
April 09, 2024
I needed to take my car on a trip and Ricky Ahmed and the crew made sure the parts were in the next day and I was able to get the work done in time. crew made sure the parts were in the next day and I was able to get the work done in time. More
by Mary S
Employees Worked With
Rocky Ahmed
April 06, 2024
Michael S. worked with us in purchasing our new car. He was extremely knowledgeable and helpful. We never felt any pressure to buy. We have already recommend worked with us in purchasing our new car. He was extremely knowledgeable and helpful. We never felt any pressure to buy. We have already recommended him to others. Very pleased with our experience at this dealership. More
by franktstokes
April 04, 2024
Jessica was the service provider and she was wonderful. She greeted me very find and professionally. She guided me with my car needs without pressure. She greeted me very find and professionally. She guided me with my car needs without pressure. More
by msmillia
Employees Worked With
Jessica
April 03, 2024
Fantastic experience. Michael treated me very well and was really knowledgeable and respectful. I would highly recommend Russell and Smith for anyone in the market for a n Michael treated me very well and was really knowledgeable and respectful. I would highly recommend Russell and Smith for anyone in the market for a new or used vehicle. More
by jdjskakfjdk
