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Russell & Smith Honda

Houston, TX

4.8
2,733 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,733 reviews

January 12, 2011

Ray was very pleasant to deal with. My husband said he was too nice to be a car salesman. He did not tell any lies or shoot me full of "BS". He was very accomodating on getting the deal and price we wante More

by DonLolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Huddleston
Jan 13, 2011 -

Russell & Smith Honda responded

Don and Lolly, We would like to thank you for taking the time to let us know how we are doing, and for the recommendation! We are so happy you had a great experience and Ray was thrilled to see this review! We hope you will let us know if you need anything in the future. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

January 07, 2011

These people did an amazing job. I am a physician and dont have a lot of time. I used clinic downtime to call and email dealers. This was the one that gave me the best no haggle price by a good 5% less t More

by minivanbuy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ray and ami
Jan 10, 2011 -

Russell & Smith Honda responded

We are so happy you chose us for your car buying needs! Our customers mean everything to us so to see this review is very exciting! Please let us know if you should ever need anything in the future we are always here. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

January 06, 2011

I went in to Russell & Smith Honda looking to purchase a new vehicle. I had been to several other dealerships in the past two months including two Ford dealerships, one Mazda dealership, one Chevrolet deal More

by cristymacias2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Montemayor & Jon Moore
Jan 07, 2011 -

Russell & Smith Honda responded

Congratulations on your new Pilot, its a great SUV! We are so happy we could be there to help you find something new and different. Roberto and Jon were so happy they could apart of your car buying experience and thrilled to see this review! Please let us know if you should ever need anything we are always here. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

January 05, 2011

Everyone from sales to finance went above and beyond to satisfy my needs. I had visited three other dealers and after visiting Russell and Smith, I went no further. I especially appreciated the efforts t More

by CutAcross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dung, Jack, Roberto, Jan
Jan 07, 2011 -

Russell & Smith Honda responded

Thank you for this 5 Star Review! We love to hear feedback from our customers, knowing you had a great experience lets us know that we are doing our job! If you should need anything in the future don't to let us know we are always here! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

January 04, 2011

This is my 3rd Honda I have purchased in the past 4 years from R + S , and the 2nd from the lovely Janet. The entire experience was a pleasure and this is all due to Janet , who was very professionally as More

by storm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cousins
Jan 05, 2011 -

Russell & Smith Honda responded

Congratulations on your new car! We are happy to be your choice for your car buying needs and hope to be in the future! Janet and Mark were so pleased to see this review and were happy to be of help. Please let us know if there is anything you ever need! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

January 04, 2011

This is a terrific place to buy a car- I have purchased This is a terrific place to buy a car- I have purchased multiple new vehicles at Russell and Smith and the short term and long term experience has b More

by jmartin5531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dung Le in sales and Andy in finance
Jan 05, 2011 -

Russell & Smith Honda responded

We would like to thank you for taking the time to write this review! We are so pleased you had a great experience, in the future please let us know if there is anything we can do. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

January 04, 2011

If you want to buy a car or even service one- go to these people! I am on my second CRV, and having bought the second from these guys I only wish that I have done the same the first time and NOT HAVE GONE TO More

by tangovardar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussain
Jan 05, 2011 -

Russell & Smith Honda responded

Thank you for taking the time to write this review! Hussain was happy he could be of help, and thrilled to see this review. We are so happy you have chosen us for your car buying needs and services, please do not hesitate to let us know if you need anything in the future! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

January 04, 2011

As our first time new car buyer I was skeptical about the way car dealerships do business. Russel and Smith (R&S)was the very first dealer I visited and Santos (sales) was the one who showed me the vihicle w More

by Omar77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Lazo and Roberto (finance)
Jan 05, 2011 -

Russell & Smith Honda responded

We are so happy you and your wife have chosen us for your car buying needs! Santos and Roberto were thrilled to see this review and happy to help. In the future please do not hesitate to let us know if there is anything you need, we are always here. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

December 31, 2010

I hate car buying, but I have to say this was the easiest buy I ever made. Ray and Roberto were both very easy to work with. I found this dealership thru an online car buying site; Ray not only honored the q More

by rabbirosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Huddleston, Roberto Montemayor
Jan 03, 2011 -

Russell & Smith Honda responded

We would like to thank you for this review and for all of your feedback. We are so pleased you had a great experience and we hope to be your number one choice in the future! If you ever have any questions or need anything we hope that you will be sure to let us know. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

December 31, 2010

We were very pleased with our experience at Russell and Smith Honda and with Fred Leber, our salesperson. We would buy from him again! He was upfront about what the price was going to be and any options More

by lgderb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Leber - Internet Sales Manager Roberto Montemayor - Finance Manager
Jan 03, 2011 -

Russell & Smith Honda responded

Congratulations on the new car and thank you for this great review! We are so pleased you had a good experience and we hope to see you back in the future! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

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