
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Ray was very pleasant to deal with. My husband said he was too nice to be a car salesman. He did not tell any lies or shoot me full of "BS". He was very accomodating on getting the deal and price we wante was too nice to be a car salesman. He did not tell any lies or shoot me full of "BS". He was very accomodating on getting the deal and price we wanted and very helpful and informative. I would definitely send other potential customers to see Ray. Don and Lolly Harris Angleton Tx More
These people did an amazing job. I am a physician and dont have a lot of time. I used clinic downtime to call and email dealers. This was the one that gave me the best no haggle price by a good 5% less t dont have a lot of time. I used clinic downtime to call and email dealers. This was the one that gave me the best no haggle price by a good 5% less then anyone else. Then they matched my own banks financing options for the car. They did this all with me in clinic and not spending more than 20 minutes in the dealership itself. They saved me time and money. But you have to educate yourself. I got a good deal but I also knew what a good deal was because I called around. If I had gone to another dealer and wasted half a day at the dealer I wouldnt have had time to go to other places. Do it from home, do it online and talk to people like Ray More
I went in to Russell & Smith Honda looking to purchase a new vehicle. I had been to several other dealerships in the past two months including two Ford dealerships, one Mazda dealership, one Chevrolet deal new vehicle. I had been to several other dealerships in the past two months including two Ford dealerships, one Mazda dealership, one Chevrolet dealership and two Cadillac dealerships. I was unsure of what I wanted to buy, all I knew was that I wanted something new and different than my FORD F150 I was driving. I was beginning to get frustrated and losing hope as I had not found anything that I really liked that I could get in my payment range. I was immediately greeted and attended to by salesman: Jon Moore. He was very friendly and patient and showed me several different cars of both models so that I can make the decision on what I liked best and what features I wanted. I decided to go with the Honda Pilot EX-L as I fell in love with it. Then I was introduced to finance manager: Roberto Montemayor who helped me to get the Pilot financed. I was able to get the price I wanted for the payment range I was looking for! He was also very patient, straightforward, friendly and helped me get to where I wanted to be. Thanks to Russell & Smith Honda, I was able to trade in my old vehicle for a great price and get into the SUV I wanted! I will definitely recommend them to everyone I know. More
Everyone from sales to finance went above and beyond to satisfy my needs. I had visited three other dealers and after visiting Russell and Smith, I went no further. I especially appreciated the efforts t satisfy my needs. I had visited three other dealers and after visiting Russell and Smith, I went no further. I especially appreciated the efforts that went into arriving at my great driveout price and the best available interest rate. I would highly recommend you purchase a Honda from this group. More
This is my 3rd Honda I have purchased in the past 4 years from R + S , and the 2nd from the lovely Janet. The entire experience was a pleasure and this is all due to Janet , who was very professionally as from R + S , and the 2nd from the lovely Janet. The entire experience was a pleasure and this is all due to Janet , who was very professionally assisted by Mark. Great Job , What a wonderful team , I look forward to my next buying experience at Russel and Smith!! More
This is a terrific place to buy a car- I have purchased This is a terrific place to buy a car- I have purchased multiple new vehicles at Russell and Smith and the short term and long term experience has b This is a terrific place to buy a car- I have purchased multiple new vehicles at Russell and Smith and the short term and long term experience has been outstanding.I have gotten a fair price with very little hassle and the Honda cars have been very reliable and fun to drive. More
If you want to buy a car or even service one- go to these people! I am on my second CRV, and having bought the second from these guys I only wish that I have done the same the first time and NOT HAVE GONE TO people! I am on my second CRV, and having bought the second from these guys I only wish that I have done the same the first time and NOT HAVE GONE TO GOODSON WEST (or North-same CRAP!and I do mean CRAP!) These guys won me over with their service dept first and so naturally I bought my new car from them as well. I have no reason to believe that this will change over time, they are really pleasant and reasonable. And one more thing, these reviews do matter! More
As our first time new car buyer I was skeptical about the way car dealerships do business. Russel and Smith (R&S)was the very first dealer I visited and Santos (sales) was the one who showed me the vihicle w way car dealerships do business. Russel and Smith (R&S)was the very first dealer I visited and Santos (sales) was the one who showed me the vihicle we were interested in: a pilot. He was very informative about the vihicle, pricing and many other questions I had. I took that information and through out a month I visited other dealerships to make comparisons, but I never felt the confidence that R&S gave me. Occassionally I called and visited R&S to ask Santos for more info. and he was always helpful. At the end all I wanted was accurate and honest info., which is something Santos was able to provide, and is what made me decide on R&S over others. On Dec 31st I went and got the Pilot for my wife. Not only exited about the new car but also about getting the best value for my money and comfort that only R&S gave me. Santos was never short about giving us detail and special attention, and best of all....never pushy, which was my experience with others. Before driving out, he patiently showed us all the controls and functions of the vehicle. Also, Roberto in finance, was very detailed about our financing options. There is no doubt that if I was to buy another Honda....R&S would be it. More
I hate car buying, but I have to say this was the easiest buy I ever made. Ray and Roberto were both very easy to work with. I found this dealership thru an online car buying site; Ray not only honored the q buy I ever made. Ray and Roberto were both very easy to work with. I found this dealership thru an online car buying site; Ray not only honored the quoted price to the penny, but didn't throw any surprises at me. I walked out paying exactly what he had offered. It doesn't get any better than that. I couldn't have been more pleased. More
We were very pleased with our experience at Russell and Smith Honda and with Fred Leber, our salesperson. We would buy from him again! He was upfront about what the price was going to be and any options Smith Honda and with Fred Leber, our salesperson. We would buy from him again! He was upfront about what the price was going to be and any options we requested. He never tried to sell us anything additional. He was very patient while we decided which car we wanted and gave us sound advice. We were also pleased with our experience with Roberto Montemayor, the Finance Manager. He saved us a significant amount of state sales taxes by working with our insurance company on a total loss situation. There was no pressure to buy more protection from him and we were out of there quickly. More