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Russell & Smith Honda

Houston, TX

4.8
2,786 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,786 reviews

March 20, 2011

Salesman Alfredo Vega was friendly and knowledgeable answering all my many questions. One thing I appreciated was that he was NOT pushy but was patient and professional. Roberto Montemayor was the fi More

by dawndurain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Vega & Roberto Montemayor
Mar 21, 2011 -

Russell & Smith Honda responded

We are so happy to hear about your experience and we would like to thank you for taking the time to tell us about it! Alfredo and Roberto were both thrilled to see this review and so happy they could be there for you. We hope if you need anything in the future you will let us know! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 18, 2011

I gave this rating because Memo was very helpful for the whole sales process. I returned to him from a prior sale in 2008. He is courteous, he got back to me asap with all questions. He is respectful, and a More

by eileengiardino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Torres, Memo Torres
Mar 18, 2011 -

Russell & Smith Honda responded

Eileen, We are so happy we could be apart of your car buying experience, not once but twice! Memo was so happy to see this review and glad he could be of help, we look forward to seeing you again in the future! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 17, 2011

reason for going to russell&smith honda for reputation for execellent customer service,ihad the best service in sales process&finance.All the employees from sales person ,sales mgr ,f&i mgr wer More

by johny_kalef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILLAL SIDDIQUI SIMON SABA MISS TRAN
Mar 18, 2011 -

Russell & Smith Honda responded

Thank you for this 5 Star Review! We love hearing about our customers experiences and knowing that you were satisfied! We hope if you need anything in the future you wont hesitate to let us know. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 16, 2011

Both Justin and Ami are excellent at their jobs..They made me feel extremely comfortable doing business with Russell & Smith..Justin was easy to negotiate with and solved all issues and Ami explained the More

by cfastow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Morris and Ami Tran
Mar 17, 2011 -

Russell & Smith Honda responded

Congratulations on your new car! We are so happy we could be apart of making your car buying experience a pleasant one. Justin and Ami were so ecstatic to see this review we would all like to thank you for taking the time to do so! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 15, 2011

This is my 5th Honda from Russell and smith Honda, i keep going back to them as they are the best dealership in town, i would go so far to say that if all the automobile dealers are rated they will first. Th More

by drsharieff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE MANAGER, DUNG LEE, ROBERTO
Mar 15, 2011 -

Russell & Smith Honda responded

We appreciate your business and are so happy that you have chosen us for all of your car purchases! Our team was so happy to work with you and look forward to working again with you again in the future, we hope that if you need anything you wont hesitate to let us know! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 15, 2011

Ali Fard is a great sales person and Roberto Montemayor along with Janice and Dino were awesome at making me a very satisfied customer for my new Honda Civi. I would recommend anyone to go and visit them, More

by israel_zamora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4
Mar 16, 2011 -

Russell & Smith Honda responded

Israel, Thank you for this wonderful review! 100% customer satisfactions is very important to us. Our team was thrilled to see this review and happy they could be of help. We look forward to seeing you again in the future and hope if you need anything you will be sure to let us know! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 14, 2011

I had been shopping for a new Honda for a few months - paper, internet, and physical locations. After being disappointed by 2 dealerships as to knowledge of product and fair pricing, I decided to try Rus More

by pmccleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan, Dung
Mar 15, 2011 -

Russell & Smith Honda responded

New cars are so exciting, congratulations on your new Civic! We are so happy you chose us to for your car buying needs, and we look forward to working with you again in the future. Thank you for this review!! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 12, 2011

2nd time at this dealership, very happy about everything, would recommend Russell smith to all my friends. it was a great experience. the whole staff is friendly. and mr Tan Nguyen was friendly and very help More

by tngo
Recommend Dealer
Yes
Employees Worked With
Tan Nguyen
Mar 14, 2011 -

Russell & Smith Honda responded

Thank you for taking the time to let us know how we are doing! We are so happy that you chose us again for your car buying needs and hope that if you ever have questions of need anything in the future you will let us know! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

Mar 15, 2011 -

Russell & Smith Honda responded

New cars are so exciting, congratulations on your new Civic! We are so happy you chose us to for your car buying needs, and we look forward to working with you again in the future. Thank you for this review!! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

Mar 15, 2011 -

Russell & Smith Honda responded

New cars are so exciting, congratulations on your new Civic! We are so happy you chose us to for your car buying needs, and we look forward to working with you again in the future. Thank you for this review!! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 11, 2011

My purchase of a 2011 Honda Civic went extremely fast. Tues I submitted online preapproval credit and selected a car via internet (not the car I ended up purchasing). Response from internet salesperson D. More

by Coy la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in finance, D. Le internet sales, Jack - Manager
Mar 14, 2011 -

Russell & Smith Honda responded

Congratulations on the new Civic! We are so happy to hear about your experience and that you let us be apart of it. We hope that in the future you will let us know if you need anything at all, and thank you for this review we appreciate it very much! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 11, 2011

I have purchased autos from Russell Smith Ford in the past and assumed that their Honda dealership would be just as good. I was not disappointed. When I arrived, a first-day saleman greeted us who didn' More

by rozpat03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Fard, Simon Saba
Mar 11, 2011 -

Russell & Smith Honda responded

Thank you for your this fantastic review and choosing us again for your car buying needs! We are so happy to hear about your experience and look forward to working with you again in the future. Please let us know if you need anything in the future we are always here! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

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