
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Salesman Alfredo Vega was friendly and knowledgeable answering all my many questions. One thing I appreciated was that he was NOT pushy but was patient and professional. Roberto Montemayor was the fi answering all my many questions. One thing I appreciated was that he was NOT pushy but was patient and professional. Roberto Montemayor was the finance manager that worked with me on the title and payment work. He was also professional and informative. More
I gave this rating because Memo was very helpful for the whole sales process. I returned to him from a prior sale in 2008. He is courteous, he got back to me asap with all questions. He is respectful, and a whole sales process. I returned to him from a prior sale in 2008. He is courteous, he got back to me asap with all questions. He is respectful, and always seems to be looking out for my best interest. Heis a fine person and excellent sales rep More
reason for going to russell&smith honda for reputation for execellent customer service,ihad the best service in sales process&finance.All the employees from sales person ,sales mgr ,f&i mgr wer reputation for execellent customer service,ihad the best service in sales process&finance.All the employees from sales person ,sales mgr ,f&i mgr were very helpfull.the sales person Bilal SIDDIQUI PRESENTEDAND SHOWED ME THE VEHICLE IN A PROFESSIONAL MANOR.THE SALES MGR SIMON SABA GAVE ME THE BEST PRICE ON THE NEW CAR & MY 98 TOYOTA CAMRY,MISS TRAN THE F&I MGR PRESENTED ME WITH ALL MY FINANCE OPTIONS.I THANK THE DEALERSHIP RUSSELL&SMITH HONDA AND ALL OF ITS EMPLOYEES FOR EXECELLENT SERVICE. More
Both Justin and Ami are excellent at their jobs..They made me feel extremely comfortable doing business with Russell & Smith..Justin was easy to negotiate with and solved all issues and Ami explained the made me feel extremely comfortable doing business with Russell & Smith..Justin was easy to negotiate with and solved all issues and Ami explained the financial arrangement in very understandable terms.. More
This is my 5th Honda from Russell and smith Honda, i keep going back to them as they are the best dealership in town, i would go so far to say that if all the automobile dealers are rated they will first. Th going back to them as they are the best dealership in town, i would go so far to say that if all the automobile dealers are rated they will first. They are honest and straight forward. Visit them you will realise More
Ali Fard is a great sales person and Roberto Montemayor along with Janice and Dino were awesome at making me a very satisfied customer for my new Honda Civi. I would recommend anyone to go and visit them, along with Janice and Dino were awesome at making me a very satisfied customer for my new Honda Civi. I would recommend anyone to go and visit them, cause they will work with you to the best of there ability. More
I had been shopping for a new Honda for a few months - paper, internet, and physical locations. After being disappointed by 2 dealerships as to knowledge of product and fair pricing, I decided to try Rus paper, internet, and physical locations. After being disappointed by 2 dealerships as to knowledge of product and fair pricing, I decided to try Russell & Smith Honda after reading their great ratings on "Dealer Rater". What a surprise! The dealership more than stood up to their ratings in every area. I found just the Civic I wanted and at the price quoted on the internet. I keep my cars for a long time, but will definitely return to Russell & Smith when I'm ready to retire my new Civic. Keep up the good work, guys! More
2nd time at this dealership, very happy about everything, would recommend Russell smith to all my friends. it was a great experience. the whole staff is friendly. and mr Tan Nguyen was friendly and very help would recommend Russell smith to all my friends. it was a great experience. the whole staff is friendly. and mr Tan Nguyen was friendly and very helpful. a great experience. no pressure specially from the lady of finance dept. My kid love the new honda civic. and the whole family think it's great. More
My purchase of a 2011 Honda Civic went extremely fast. Tues I submitted online preapproval credit and selected a car via internet (not the car I ended up purchasing). Response from internet salesperson D. Tues I submitted online preapproval credit and selected a car via internet (not the car I ended up purchasing). Response from internet salesperson D. Le was fast along with the financial services contact Andy. Fri I walked into the dealership shortly 11am & by 1:10pm I was leaving in my new Civic. Everyone was extremely friendly. Thank you Jack, Andy, D. Le and mostly to Steve Evitts, (Russell & Smith's former Parts Mgr) for referring me to this dealership. All aforementioned plus Honda's reliable record is key to this dealerships successful record sales, service & customer satisfaction. More
I have purchased autos from Russell Smith Ford in the past and assumed that their Honda dealership would be just as good. I was not disappointed. When I arrived, a first-day saleman greeted us who didn' past and assumed that their Honda dealership would be just as good. I was not disappointed. When I arrived, a first-day saleman greeted us who didn't seem to know much about the car I was interested in; however, before long another, experienced salesman came to our assistance and used our buying experience as a training tool for this young man. More