Russell & Smith Honda

Ray made the (normally painful) experience of buying a new car smooth and pleasant. He made sure I understood all the details about the car's features and welcomed all my questions. In initiating a requ new car smooth and pleasant. He made sure I understood all the details about the car's features and welcomed all my questions. In initiating a request for a price quote via Internet from various Honda dealers in the area, Ray was the only one to detail all the charges including the drive away bottom line price in his initial email response. This kind of up front information sharing convinced me he was the person to deal with. I will only say good things about this experience. More

Went to lease a new Accord. Ray was very friendly, and surprisingly not pushy at all, a welcome change from most car salesman. He took the time to show us each trim level and explain in detail the differe surprisingly not pushy at all, a welcome change from most car salesman. He took the time to show us each trim level and explain in detail the differences between them, and also ran the lease numbers for each trim with all the potential options to be sure we got exactly what we wanted. Roberto in the business office was also friendly and easy to work with. Would definitely recommend this dealer based on our experience leasing from them. More

Great place to buy, Quick in and out Deal !! Was Great place to buy, Quick in and out Deal !! Was there to see the car at lunch break, filled out application and later came back after work to S Great place to buy, Quick in and out Deal !! Was there to see the car at lunch break, filled out application and later came back after work to Sign papers and go over financing. After work i stopped back by and everything was ready, They handled this deal very well and very smooth. More

Memo was very helpful in helping me choose the right vehicle. Ami was very pleasant and made my financing experience quick and straight to the point. As my experience was about to turn sour, Memo step vehicle. Ami was very pleasant and made my financing experience quick and straight to the point. As my experience was about to turn sour, Memo stepped in and made it all worth while, he is a very good salesperson and not pushy at all. More

Very prompt and personal attention given over email, telephone, and in person at dealership. I felt Nang listened and respected my needs in a vehicle and delivered. Overall, one of the best services I h telephone, and in person at dealership. I felt Nang listened and respected my needs in a vehicle and delivered. Overall, one of the best services I have had yet in purchasing a vehicle. Thank you and I am a returning customer to this dealer and woukd again in the future. More

Mr.Ray Huddelson is a great guy...I kept on emailing him for 7 months and he was very patient and finally he sold me a nice CRV 2010....I am very happy with the car and the service..he helped me with my old for 7 months and he was very patient and finally he sold me a nice CRV 2010....I am very happy with the car and the service..he helped me with my old car...he explained the upgrades in my new one Wafaa farag More

Russell and Smith Honda provided great service to me while trying to purchase my vehicle. The overall staff members are very polite, friendly ; the employees will do everything they can to accomadate cu while trying to purchase my vehicle. The overall staff members are very polite, friendly ; the employees will do everything they can to accomadate customers. The overall atmosphere is pleasant and I would recomend this dealership to anyone looking for great customer service and good deals on cars. More

We went to Russell and Smith Honda because we bought our last Honda from them and had a great experience. Having been out of the country for 7 years, we found that we needed a second car once we repatriate last Honda from them and had a great experience. Having been out of the country for 7 years, we found that we needed a second car once we repatriated to the US. Once again, this dealership did not disappoint. Mr. Siddiqu was very polite and helpful in finding us exactly what we were looking for. More

No lazy guys here! 110% effort from the time I drove up No lazy guys here! 110% effort from the time I drove up to today's follow-up calls. I do not mean pressure, either. I mean that Russell & Smith did No lazy guys here! 110% effort from the time I drove up to today's follow-up calls. I do not mean pressure, either. I mean that Russell & Smith did everything possible to help me get the car that I needed. They listened to what I wanted, not what they were pushing to sell. Small courtesies add up to. Like: "Let's talk in the shade." Like: Directing traffic as I drove off the lot. Like: Educating. Making sure that I understood how to push the buttons. Knowing what things are for. Like: Following me to return the rent car. Waiting patiently while this dragged on. Unbelievable! Like: Helping transfer my "stuff" out of the old car. Humble willing service. Wow! What I liked best? Good-bye buyer paranoia. Young intelligent Ali, the salesman, worked closely with his manager, Mr. Varcados. Mr. Varcados joined his salesman to go over the numbers with me. Jack Carney, the General Manager joined the team. It was something else! All these sales guys working HARD HARD HARD. They put the pressure onto themselves and NOT onto the customer. How is that for unusual? Paying the money: Even the business team was personal. Ms. Tran is so sweet and professional that you hardly mind signing the papers! Painless! Again, she did not try to push me into buying what I did not want. Thank You, Amy. Price: THE BEST IN TOWN! (I shopped a lot) Family Feeling: Houston grew to become the 3rd the largest city in the United States, but Russell & Smith have maintained their ability to treat customers the old fashioned personal way with manners, care and respect. A customer who starts to feel like a Smith or a Russell. How good is that? Russell & Smith University: Business Colleges should require field trips to this dealership. It is an MBA on stage. It is the Textbook in action. It is the 4.0 and straight A's lifted off the page and made alive. Thank You for Everything. You are the Best! Marilyn Mac Farlane and Financial Adsvisor More

I highly recommend Russell and Smith Honda. No non-sense price, hassle-free, and great buying experience. They don't play games like other dealership. They value your time so they don't drag on for 5 hr l price, hassle-free, and great buying experience. They don't play games like other dealership. They value your time so they don't drag on for 5 hr like dealership. You will always get a great lowest price without the haggling. A+++ dealership in town. More