Back

Russell & Smith Honda

Houston, TX

4.8
2,715 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Contact Dealership

2900 South Loop W

Houston, TX

77054

Directions

By Type

Showing 2,715 reviews

July 26, 2010

I just purchased a new Honda Accord through rshonda.com and I was impressed with the quick response and informative information Nang provided me upon my request. They made the car buying process an enjoyab More

by marykathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nang Ha
July 26, 2010

I bought from Ray because he actually listed by item the pricing of the vehicle. jkladhi;fs;gsdgshi; fsdjgsjgmdfgj;rggsz SDFjio;g;jiogj;gj; dfnsdfh;gsjk;sgnkl;gs b,sd,bjhfbn,fsdn.s.fsd nsfhfsdjdfssd More

by karlgray01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Huddleson
July 20, 2010

My experience at Russell and Smith Honda was great. My experience at Russell and Smith Honda was great. Moise was my salesman and he was so patient and positive. Honestly, I've never had a better car More

by mereterrall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet, Ami and Moise
July 20, 2010

Dung Le was the most honest salesman I have ever worked with. Patient, yet responsive to needs. Provides information objectively and lets consumer make decision. No hassles, no pressure what so ever. Wish More

by sk11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dung Le
July 20, 2010

This is my 3rd vehicle I have bought at this dealership and I have been blown away with the service all 3 times! Ali is extremely nice and knowledgeable about the cars. Janet can explain everything in such More

by dynamitecandyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cousins, Ali Fard, Shah Ahmed
July 20, 2010

This will be my second purchase from Russell & Smith Honda and due to medical reason I needed to now drive a automated vehicle. This was explained to Janet and Moise and from that point on the buying pr More

by done44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cousins & Mr. Moise
July 20, 2010

I totally enjoyed my car buying experience at Russell and Smith. Moise made sure that I knew about all the functionality of my new car. He was so nice. He made me feel like I was the only customer at th More

by tterrall1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet and Andy (Finance) and Moise (Sales)
July 19, 2010

Santos was very helpful; he was honest about every fee and answered every question I had. The price I was given was along the lines of what experts were recommending. The customer service was great, More

by carlossosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Cabrera
July 13, 2010

This was my first car buying experience and I was terrified of sales pressure as I don't take well to it. TJ was so easy to deal with and applied no pressure whatsoever. He just gave me the informati More

by angelique195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Beyene and Ami Tran
July 08, 2010

I recently purchased a Honda Pilot from this dealership and received EXCEPTIONAL service throughout the whole car buying process. I shopped around numerous Honda dealerships online through the internet de More

by randerson82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Rowe and Andy ? (Finance dept)
...
255
...