
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Ali was very helpful and straightforward. Answered all of my questions & gave all the information I needed without any games. Very honest & straightforward. Worked with nearly every dealer in the area b of my questions & gave all the information I needed without any games. Very honest & straightforward. Worked with nearly every dealer in the area before buying from him & feel very good about the purchase. More
It gives me great pleasure to communicate my experience with Russell & Smith Honda! From the moment I entered the building, I had an A+ experience on all levels from Customer Service to Financing. My with Russell & Smith Honda! From the moment I entered the building, I had an A+ experience on all levels from Customer Service to Financing. My salesperson John was extremely nice and knowledgeable about Honda products. He is truly an asset to the company. Not only did Russell & Smith save me thousands of dollars in interest, they made it possible for me to re-establish my credit. I am sincerely greatful for this. I would also like to thank Simon, Amy, Janet, and Dino for a wonderful experience and for making my Holiday a memorable one. All my best to the continued success of Russell & Smith and it's employees. Blessings always, John Josiah More
Memo was an excellent salesperson, he answered all our of questions thoroughly and avoided all the typical salesman pitch talk. We were able to tell him what we wanted and the price range we could afford and questions thoroughly and avoided all the typical salesman pitch talk. We were able to tell him what we wanted and the price range we could afford and Russell and Smith Honda were able to meet our requirements. We ended up with a great vehicle at a great price and had excellent customer service along the way! This was such a relief after all the hassle we went through at other Honda dealerships in Houston. If you are buying a Honda, you have to buy from Russell and Smith Honda and ask for Memo! More
We had a pleasant experience getting our 2011 Accord SE at Russell&Smith Honda. Justin Morris did an excellent job in helping us to select the car of our choice. He was thorough. After the sale, he took at Russell&Smith Honda. Justin Morris did an excellent job in helping us to select the car of our choice. He was thorough. After the sale, he took his time showing us every thing that we needed to know about our new car. Roberto, the financial manager, also did a wonderful job in helping us with the paper works. Justin and Roberto were both courteous, yet not persuasive. All of the available options were introduced to us, but we were comfortable making our own decisions. Justin Morris at Russell Smith Honda is highly recommended. More
Once again I had a prefect experience at Russell & Smith Honda. Santos helped me find and buy my first car and when it came time to purchase a second one, he once again proved himself by finding me the pref Honda. Santos helped me find and buy my first car and when it came time to purchase a second one, he once again proved himself by finding me the prefect car and at a great price. I will always recommend Russell & Smith Honda to anybody who is looking for a car. More
Russell & Smith Honda is a first-class dealership. They display integrity and professionalism. Our family members have bought several cars from this dealership. We also take our cars there for service. We display integrity and professionalism. Our family members have bought several cars from this dealership. We also take our cars there for service. We highly recommend this dealership. The customer service is something that is not often seen in the marketplace. More
My experience at Russell & Smith Honda was very pleasant I felt very comfortable with the sales manager Ray Huddleston he has an excellent customer service. Definitely I would recommend the dealer to anyone I felt very comfortable with the sales manager Ray Huddleston he has an excellent customer service. Definitely I would recommend the dealer to anyone who needs to by a car. In addition, the prices of the cars are Okay... More
An excellent all around car buying experience! Tan made sure we knew everything about our new car before we drove it away and was always very polite and professional. Roberto was also very polite and profe sure we knew everything about our new car before we drove it away and was always very polite and professional. Roberto was also very polite and professional and neither one ever pressured us about anything, but always tried to be very helpful and make the car buying process as efficient and enjoyable as possible. More
When I walked into the showroom, the atmosphere was clean and professional, unlike another Honda dealership that I had been into. Stephen Rodriguez compared the new and used options and pricing with me. He g and professional, unlike another Honda dealership that I had been into. Stephen Rodriguez compared the new and used options and pricing with me. He gave me a competitive trade-in for my vehicle. Jon Moore completed the sales paperwork with me, and was super nice and great at explaining the info that I needed to fill out. Roberto Montemayor did the financing paperwork with me. He was informative and funny at the same time, which helped make the closing process easier. I would definitely recommend this dealership to others! More
I have been very pleased with the service I've gotten from Balil and Roberto. My only comment would be that I had to get $1000 of new tires two weeks after getting the Lexus, and some monetary assistanc from Balil and Roberto. My only comment would be that I had to get $1000 of new tires two weeks after getting the Lexus, and some monetary assistance would have been great. We mentioned a rumble when we test drove the car and it seems it was the tires. The dealership could have likely gotten a much better price on the tires if they had gotten involved. I would still definantly recommend this dealership, they have been quite accommodating, responsive, and a pleasure to work with. Balil is great. More