Russell & Smith Honda

When we purchased Hondas before, it took hours with the When we purchased Hondas before, it took hours with the back and forth with the salesman going to the sales manager to get it approved. I compared When we purchased Hondas before, it took hours with the back and forth with the salesman going to the sales manager to get it approved. I compared prices online and their prices were the most reasonable. The salesman and the finance person were both friendly and very personable. Paperwork takes time but they made it painless and the time went by very quickly. This is our 4th Odyssey. We would buy at Russell & Smith again. There are other Honda Dealerships closer to us that we will never buy from again. More

I was looking for a used 2005 Honda CRV SE gold. I found the car on AutoTrader and Fred Leber was quick to answer my emails and phone calls with the best price. When we arrived, after a 3 hour drive, we we the car on AutoTrader and Fred Leber was quick to answer my emails and phone calls with the best price. When we arrived, after a 3 hour drive, we were pleased the car was ready for us to buy and take home. I highly recommend Russell Smith Honda and Fred Leber and if I ever need another Honda, I will call Fred. More

Wonderful experience! I received a quote over the internet, negotiated a price via email, and was actually given the exact same price when we arrived at the dealership. No tricks, no hidden dealershi internet, negotiated a price via email, and was actually given the exact same price when we arrived at the dealership. No tricks, no hidden dealership costs or fees. Ray Huddleston, our sales person, was there to meet us at the dealership, helped us find the exact vehicle we wanted at the price quoted and made the purchasing process very smooth. The finance department completed their part quickly and without any pressure to buy additional options that you usually get from them. From arriving at the dealership, test driving several cars, to driving out with the new CR-V was completed in less than 2 hours. I have purchased many new cars over the years and recently assisted my daughter with purchasing a new Honda from another dealership and now I wish I had taken her to Russell and Smith, as this was the best buying experience ever. There are several Honda dealerships closer to me, but none could compare to this one. Make your new car shopping a pleasant experience by shopping Russell and Smith Honda! More

I want to give great appreciation to Hussein the salesman that was genuine and provided assistance in a warm and appreciated way; start to finish. Andy in finance was superb as well. Andy took what I had t that was genuine and provided assistance in a warm and appreciated way; start to finish. Andy in finance was superb as well. Andy took what I had to work with and made it a win-win deal for all involved and I am most gratefull and would recommend the dealership highly. Sincerely, Jessie H. Brock More

Tan Nguyen represented himself and Russell Smith Honda in a VERY courteous and profesional manner. I really liked Mr Nguyen in the Finance Office as well. I visited the dealership with my son Daniel Wilso a VERY courteous and profesional manner. I really liked Mr Nguyen in the Finance Office as well. I visited the dealership with my son Daniel Wilson and helped him purchase this car. Both gentlemen really paid attention to my son even with old dad being there. Job Well Done! Tom Wilson (father) More

these folks made buying a new car a pleasant experience. They were recommended to me by Jerry Reynolds and the Car Pro Show. I purchased a Honda Civic EX and got it for what I thought was an excellent pric They were recommended to me by Jerry Reynolds and the Car Pro Show. I purchased a Honda Civic EX and got it for what I thought was an excellent price. Ray Huddleston was great to work with. I was actually given a price over the phone and that price was honored when I got there. I used the Honda Financing with a 0.9% Rate...this was great also. I will recommend this dealership to all my family and friends. More

This is the third vehicle I've purchased from Russell and Smith Honda. The employees and the dealership as a whole treats you like family. It's always the best car buying experience I've ever had. I used to Smith Honda. The employees and the dealership as a whole treats you like family. It's always the best car buying experience I've ever had. I used to dread buying a new car until I found this dealer. I will always go back to them for my new car needs as well as any service needs. More

I was first looking for a slightly used Accord to avoid some depreciation. Russell & Smith came back with the quote for the used Accord I asked for, but also provided new Accord quotes. The quote for th some depreciation. Russell & Smith came back with the quote for the used Accord I asked for, but also provided new Accord quotes. The quote for the new Accord was less than the used car price. (Maybe because Honda Certified used cars carry a longer warranty???) The lower new car price, combined with 0.9% financing and a Honda Accord Loyalty Program discount, was enough to get me into the dealership to make a deal. Once in the dealership, I was well treated. By that I mean Tom was considerate of my time - not wanting me to wait longer than necessary. When I did have to wait, I observed employees opening doors for customers on three occasions and showing sincere interest in helping an elderly couple understand their new vehicle. Finance was straightforward and smooth. Andy courteously communicated the optional warranty plans without any hard-sell tactics. Paperwork was well organized - one of the shortest form signing events in car buying I've ever had. Picked up the car that evening. It was ready when requested and had a full tank of gas. Tom answered any remaining questions and the car performed perfectly on the drive home. More

We visited Russell & Smith Honda dealer on 6th Apr. Mr. Tan Nguyen helped us select car. We are very satisfied with his service. His detailed introduction and his patience are very impressive. We had a Mr. Tan Nguyen helped us select car. We are very satisfied with his service. His detailed introduction and his patience are very impressive. We had a very happy experience during the process of purchasing a new car. We are willing to recommend Russell & Smith to our friends. More

Fred didn't play any of those typical "games" that you always seem to see at car dealerships. They gave us their best price up front, and a fair deal on our trade-in. Everyone we came in contact that you always seem to see at car dealerships. They gave us their best price up front, and a fair deal on our trade-in. Everyone we came in contact with worked hard to make sure we were satisfied. I am very pleased with Russell & Smith Honda, would recommend them to anyone, and will definitely go back next time we are in the market for a Honda. More