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Russell & Smith Honda

Houston, TX

4.8
2,948 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,948 reviews

April 11, 2011

When I walked into the dealership I was very impressed. Both the Salesperson and the Finance Manager kept me a breast of everthing. They did not have me waiting all day to get an answer. I knew in about an More

by cmjones10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Tam
Apr 11, 2011 -

Russell & Smith Honda responded

We are so happy to hear about your experience! Thank you for taking the time to let us read about your time working with our team! We hope that if you have any questions or need anything you will be sure to let us know!Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. http://on.fb.me/h4h6kQ - Facebook http://bit.ly/i8LEhN - Twitter Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 08, 2011

This is my second Honda, so I know they are great cars.I bought the first one from Russell & Smith also. It was a certified used car a '99 Honda Civic that gave me no problems. I was only going to look at c More

by kmjosey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos
Apr 08, 2011 -

Russell & Smith Honda responded

We are so happy to hear about your experience! Thank you for taking the time to let us know about your car buying experiences with our team. Great choice on the Civic it's a great car, we hope that if you have any questions that you will be sure to let us know! We look forward to seeing you again in the future. Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 07, 2011

The courtesy and professionalism of the people we worked with was amazing! They went to great lenghts to find us the car we wanted, and made the entire process unbelievably easy and quick. I have purchase More

by smbounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet, Amy, and Fred
Apr 07, 2011 -

Russell & Smith Honda responded

We are so happy to hear about your experience and thrilled we could be apart if it! 100% Customer satisfaction is what we are about and we love to hear that we have done just that! We look forward to seeing you again in the future, welcome to the Russell & Smith Honda Family! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 06, 2011

I really enjoyed buying this car and I am so very pleased with what I got. I would definitely reccomend this to my friends or anyone that is looking to buy a car. Everyone was very friendly and it was just a More

by elicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Janet
Apr 06, 2011 -

Russell & Smith Honda responded

Congratulations on your new car! We are so happy to hear about your experience and thrilled we could help with making it a good experience! We hope that if there is anything you need in the future you will not hesitate to let us know! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 06, 2011

Bought a 2011 Honda Civic from Joe Nguyen. Had a very good buying experience from this dealership. Joe, my sales guy was very professional and knowleageable of the product. I think the price I paid could More

by samsung11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
Apr 06, 2011 -

Russell & Smith Honda responded

George, Thank you for this great review! We love to hear back from our customers and knowing that you had a good experience is awesome! We also would like to thank you for your recommendations they are much appreciated. We look forward to seeing you again in the future! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 03, 2011

We always have a great experience when buying cars from Russell and Smith Honda. We currently have two hondas and this is our fifth. Our teenage son needed a good, safe, and reliable car - Russell and Smit More

by jcbeatty65
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cousins, Jack Carney
Apr 04, 2011 -

Russell & Smith Honda responded

Thank for taking the time to write us such a great review! We always love to hear about our customer’s experiences with Russell and Smith Honda. At our dealership we place a strong emphasis on customer satisfaction and long-term customer relations, and are happy to know that we are meeting our goals. We hope your son is enjoying his vehicle and if you have any questions please do not hesitate to contact us. Also follow us on Facebook( http://on.fb.me/h4h6kQ )and Twitter (http://bit.ly/i8LEhN) and check out our website (http://rshonda.com/) for specials Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 02, 2011

The service was excellent. I did not feel pressure at all but had appropriate help to get all of my questions answered. The property and buildings are very nice and clean; there are no smoke smells. My sale More

by smcneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson: Memo; Finance: Andy Nguyen; Service: Lee Silva, Memo Torres
Apr 04, 2011 -

Russell & Smith Honda responded

Thank you for writing us an awesome review! It is great to hear that you had such a great experience with the Russell and Smith Honda team. We always strive for 100% customer satisfaction and are pleased to know we met our goal. If you ever have any questions please do not hesitate to contact us. Also follow us on Facebook(http://on.fb.me/h4h6kQ) and Twitter (http://bit.ly/i8LEhN) and check out our website(http://rshonda.com/) for specials Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 02, 2011

We visited Russell & Smith to shop for a pre-owned vehicle for our 16 year old son. Tom worked with us through this process making it easy and relaxing. We did not feel pressured into purchasing anyth More

by Dawn B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Melason
Apr 04, 2011 -

Russell & Smith Honda responded

Hi Dawn, Thank you for taking the time write us a five star review! It is great hear that you had such a good experience with Tom and the rest of the Russell and Smith Honda team. We hope your son enjoys his new car and please feel free to contact us with any questions. Also follow us on Facebook(http://on.fb.me/h4h6kQ) and Twitter(http://bit.ly/i8LEhN) and check out our website (http://rshonda.com/) for specials Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 02, 2011

I felt very comfortable with the staff; they were very friendly and helpful. I knew I was getting a good car from Russell and Smith. I knew what I wanted before we arrived and they found a very nice car More

by nickz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Saba
Apr 04, 2011 -

Russell & Smith Honda responded

Thank you Nick for taking the time to write us such a great review! We are happy to hear that you had such a great experience at Russell and Smith Honda. Please feel free to contact us if you need anything and we look forward to seeing you in the future. Also follow us on Facebook (http://on.fb.me/h4h6kQ) and Twitter (http://bit.ly/i8LEhN) and check out our website (http://rshonda.com/) for specials Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 01, 2011

The moment i walked in the Door Tom was there to help me with what i need. I went there for a used car and Tom found me a Brand new car for $1500 more then what I was going to buy the used car for. The thre More

by ryanschmidt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Melanson
Apr 01, 2011 -

Russell & Smith Honda responded

Thank you for taking the time to write this 5 Star Review! We are so happy you have chosen us for your car buying needs and we would like to thank you for your recommendations! We look forward to seeing you in the future! Just so you know, if you become a fan/follower of Russell and Smith Honda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

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