
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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When I walked into the dealership I was very impressed. Both the Salesperson and the Finance Manager kept me a breast of everthing. They did not have me waiting all day to get an answer. I knew in about an Both the Salesperson and the Finance Manager kept me a breast of everthing. They did not have me waiting all day to get an answer. I knew in about an hour that I would be financed for a new car. Based on my situation, I was expecting to purchase pre-owned...Overall this is probably the most positive experience I have had with a dealer and I would definitely recommend friends and family to visit. More
This is my second Honda, so I know they are great cars.I bought the first one from Russell & Smith also. It was a certified used car a '99 Honda Civic that gave me no problems. I was only going to look at c bought the first one from Russell & Smith also. It was a certified used car a '99 Honda Civic that gave me no problems. I was only going to look at cars that day, but ended up seeing a car that had everything that I wanted for a very reasonable price. My salesperson was Santos, he was very patience, understanding, and personable. He made sure we were okay and he stayed on top of EVERYTHING during the process. I would recommend everyone go to Santos! My experience with the other staff that we dealt with was good also. Andy, and Janet was very knowledgable and helpful as well. Great experience at Russell & Smith!!!! More
The courtesy and professionalism of the people we worked with was amazing! They went to great lenghts to find us the car we wanted, and made the entire process unbelievably easy and quick. I have purchase with was amazing! They went to great lenghts to find us the car we wanted, and made the entire process unbelievably easy and quick. I have purchased a number of cars in my lifetime and never have been treated as well as I was at Russell & Smith Honda. The feeling there is more like family than customer and merchant. Absolutely outstanding!!!!! More
I really enjoyed buying this car and I am so very pleased with what I got. I would definitely reccomend this to my friends or anyone that is looking to buy a car. Everyone was very friendly and it was just a with what I got. I would definitely reccomend this to my friends or anyone that is looking to buy a car. Everyone was very friendly and it was just a good energy that I got from everyone in the dealership. More
Bought a 2011 Honda Civic from Joe Nguyen. Had a very good buying experience from this dealership. Joe, my sales guy was very professional and knowleageable of the product. I think the price I paid could good buying experience from this dealership. Joe, my sales guy was very professional and knowleageable of the product. I think the price I paid could of been a little better, but overall i was very satisfied with Joe Nguyen as he treated me (the customer) with honesty and exceptional customer service. I would definitely recommend joe and Russel & Smith for your Honda Auto need. thanks again joe for making my purchase and enjoyable one. George More
We always have a great experience when buying cars from Russell and Smith Honda. We currently have two hondas and this is our fifth. Our teenage son needed a good, safe, and reliable car - Russell and Smit Russell and Smith Honda. We currently have two hondas and this is our fifth. Our teenage son needed a good, safe, and reliable car - Russell and Smith pulled through again with an incredible car. I recommend Russell and Smith to friends. We only have great things to say about everyone at Russell and Smith. More
The service was excellent. I did not feel pressure at all but had appropriate help to get all of my questions answered. The property and buildings are very nice and clean; there are no smoke smells. My sale but had appropriate help to get all of my questions answered. The property and buildings are very nice and clean; there are no smoke smells. My sale was complete in less than two hours, and with previous cars I've purchased at other dealers, it has taken all day. Great job, Russell & Smith Honda! More
We visited Russell & Smith to shop for a pre-owned vehicle for our 16 year old son. Tom worked with us through this process making it easy and relaxing. We did not feel pressured into purchasing anyth vehicle for our 16 year old son. Tom worked with us through this process making it easy and relaxing. We did not feel pressured into purchasing anything, and that was reassuring. We found that the dealership itself was very clean, and all employees we worked with through the purchase process were extremely friendly and seemed like honest to goodness great people. We have no hesitation to recommend this dealership to others who are in the market for new or pre-owned vehicles. We are very happy to have done business with Russell & Smith to purchase our son's first vehicle. More
I felt very comfortable with the staff; they were very friendly and helpful. I knew I was getting a good car from Russell and Smith. I knew what I wanted before we arrived and they found a very nice car friendly and helpful. I knew I was getting a good car from Russell and Smith. I knew what I wanted before we arrived and they found a very nice car that I suited me well. This wasn't the first car I bought from them and it probably will not be the last. Thank you Russell and Smith! More
The moment i walked in the Door Tom was there to help me with what i need. I went there for a used car and Tom found me a Brand new car for $1500 more then what I was going to buy the used car for. The thre with what i need. I went there for a used car and Tom found me a Brand new car for $1500 more then what I was going to buy the used car for. The three store employees that i talked to were all super nice and worked with me to get the deal completed. I will recommend all my friends to use this same dealership. This is the third dealship in Texas i have bought and car from and this is without a doubt the best place i have went. Thank you Russell & Smith Honda!!! More