
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,733 reviews
From the time I walked in to the dealership until I drove out with my new car the experience was totally AWESOME. The Salesman was GREAT, he inquired about what I wanted in a vehicle and they pricing I want out with my new car the experience was totally AWESOME. The Salesman was GREAT, he inquired about what I wanted in a vehicle and they pricing I wanted to consider. The Salesman delivered according to my desires. The Finace TEAM was GREAT! Ms. Janet truly worked the numbers to benefit me as the customer. She even worked it out BETTER than I expected. Anthony made the entire process of siging all those papers (LOL) enjoyable and made sure I understood everything before I signed. It was such a GREAT experience I purchased two cars within 10 days. More
Mr. Perez was extremely personable, professional, and knowledgeable. He was not afraid to make suggestions, even after we were specific and thought we knew best. He was confident based on his expertise knowledgeable. He was not afraid to make suggestions, even after we were specific and thought we knew best. He was confident based on his expertise and knowledge of the product. He remained extremely attentive through out the two day process. We wanted to buy the cars we purchased from Mr. Perez, because he worked dilently, and enthusiastically! This car buying experience was totally awesome and memorable! More
Deborah was very knowledgeable and courteous. No pressure, no long waits, no tiresome sales games. She made me a great offer and we made a deal. I got the value on my trade-in that I wanted, and I pressure, no long waits, no tiresome sales games. She made me a great offer and we made a deal. I got the value on my trade-in that I wanted, and I got a good price on the car I was buying. This is the second car I've bought from Russell and Smith, and the fourth one in my family. More
I really appreciate that Andy Nguyen and Nang Ha had assisted me in selecting the right financing plans and options. They were friendly to customer and had stayed pass the dealer closing time in order assisted me in selecting the right financing plans and options. They were friendly to customer and had stayed pass the dealer closing time in order to complete the transaction. They took time answering all my questions and explained with details. Andy Nguyen had assisted me in selection the right Honda coverage options for my new vehicle. I would recommend Andy Nguyen and Nang Ha to my friend and family. Thank you for your hard work and dedication. More
Buying a car is a pain in the #$%^&&^, and at times you meet the most insincere people. Thankfully this time, I lucked out this time and was fortunate to deal with the incredibly wonderful Janet Cousins meet the most insincere people. Thankfully this time, I lucked out this time and was fortunate to deal with the incredibly wonderful Janet Cousins , and the equally incredibly wonderful Moise Som. Their sincerity ,expertise and efficiency was something I have seldom experienced when purchasing a car. What a relief do have dealt with this wonderful team. I will definitely recommend Janet and Moise !!!! More
R&S provided a professional, honest offer on a new vehicle and dealt fairly with me on a trade in. I thoroughly researched the new vehicle including price, holdbacks, accessories, taxes, etc prior to vehicle and dealt fairly with me on a trade in. I thoroughly researched the new vehicle including price, holdbacks, accessories, taxes, etc prior to contacting R&S. The R&S quote was transparent and complete - no surprises, no hidden fees. R&S also provided written confirmation of their offer and honored my request to consider the deal overnight with no change to the R&S offer. The next day after accepting the R&S new vehicle offer I presented my used vehicle as a trade in. The used car reviewer/assessor evaluated my car as I did - meaning we both agreed, independently, to its condition. Again I was well prepared with market information. Clearly there is no substitute for being prepared in advance of any major purchase. Give-and-take discussions between me and Ray Huddleston were polite, candid and truthful. Finally - I feel good about how the deal was conducted and the final agreement. I feel both parties received a fair deal. More
I had purchased a new 08 Honda Accord in December 2007 from russell and Smith Honda and when I saw the new Honda Pilot in 2009 I had to have one. I went back to Mr Carney the General Sales mananger who from russell and Smith Honda and when I saw the new Honda Pilot in 2009 I had to have one. I went back to Mr Carney the General Sales mananger who worked with me and to get the best price and trade value. He even brought my vehicle up from make ready. Ms Ami Tran helped get me a great finance rate and provided the Honda care and Gap insurance which I would never purchase a vehicle without. This was a wonderful experience, and I will recommend this dealership to my family and friends again and again. More
Russell & Smith honda is the best honda dealership in Texas. They always treat you like family, thats why I buy all my vehicles from Russell & Smith. I would recomend all my family and friends to buy t Texas. They always treat you like family, thats why I buy all my vehicles from Russell & Smith. I would recomend all my family and friends to buy their cars from Russell & Smith. They will get you approved fast and easy and in no time you will be driving your new honda!!! So come by Russell & Smith and get treated like family......Thanks Janet, Amy & Nang, my wife loves her new Accord!!! Regards, Jose Torres More
My husband and I were initially going to buy from another dealership. This other dealership did not have the car in the color we wanted & the price was not right. So we tried Russell & Smith out and they had dealership. This other dealership did not have the car in the color we wanted & the price was not right. So we tried Russell & Smith out and they had the color and the right price! We had a great experience there & the customer service was out of this world! Everyone was so friendly and helpful. They have a good selection of new cars which is what we were looking for. Our sales consultant was Gilton and he did and excellent job. He was very knowledgeable on the Honda Accords and explained everything to us very thoroughly. We also met with Ami, the finance manager. She was very upbeat, friendly, and also very knowledgeable about financing & warranties. We bought a 2010 Honda Accord EX L V6 with navigation and we left there feeling totally satisfied and like we had made an excellent decision. We will definitely recommend Russell & Smith to our family & friends. More
I stubbleed on the Russell and Smith Dealer why car shopping and my was I pleasantly surprised. They had a wide selection of used hondas. At first I thought I could not afford this one particular Accor shopping and my was I pleasantly surprised. They had a wide selection of used hondas. At first I thought I could not afford this one particular Accord (07) and they were able to come down down in price to suit my budjet. Deborah Nadsworth was the sales rep that help me through the whole process and she was very accomodating, even when I had to take some time to think about my purchase (pretty long). Special thanks to you Deborah and to all the folks at Russell and Smith, keep up the good work and high standards! More