Russell & Smith Honda

Janet and Ron were just wonderful to work with! We entered into the relationship expecting the same pain that we had experienced with other dealerships in the past, but we were blown away by the exper entered into the relationship expecting the same pain that we had experienced with other dealerships in the past, but we were blown away by the experience that we had with Russell and Smith! Janet worked very hard to help us with our loan. She was very understanding of our needs and listened to us! There was no pressure, no hard sell! Ron showed us the car and explained everything to us, from the engine to the audio system! His knowledge of the product was phenomenol. It was the most enjoyable car buying experience that we have ever had! I would highly recommend Russell and Smith to anyone interested in buying a car! The atmosphere and assistance from everyone involved was just something that has to be experienced. By the way, my family and I just LOVE our new Honda Accord! More

Jim was an outstanding person to work with from beginning to end!We got a quote from him over the internet, and he was very good with his follow up. He was knowledgeable and not pushy. The dealership itself to end!We got a quote from him over the internet, and he was very good with his follow up. He was knowledgeable and not pushy. The dealership itself had plenty to choose from without being overwhelming. We'll be back! More

Gilton was a very easy to work with. He was very knowledgeable about the cars in the lot, went out of his way to meet our needs, and was friendly and honest. So far, I am very happy with my purchas knowledgeable about the cars in the lot, went out of his way to meet our needs, and was friendly and honest. So far, I am very happy with my purchase and the price I paid. I highly recommend this dealership and Gilton. More

I just wanted to thank Mr. Reeves for making my car buying experience a pleasant one. He asked me specific questions about what I was looking for and showed me the vehicles that fit the description I buying experience a pleasant one. He asked me specific questions about what I was looking for and showed me the vehicles that fit the description I gave him. Then I told him what I had to put down and where I needed my monthly note to be, and again he met my needs. The whole experience was easy and made me feel very comfortable. I've never felt better about buying a car in my life. If you're in the market for a new Honda, visit Mr. Ron Reeves - he'll take care of you. More

There is no need to go to any other Honda dealer. If you want hidden fees such as a road and bridge tax go to another dealer. If you want straight forward pricing wrapped up in a good deal then go to Russe want hidden fees such as a road and bridge tax go to another dealer. If you want straight forward pricing wrapped up in a good deal then go to Russell and Smith and ask for Tom Melanson. Tom was excellent. He gave me a great detailed internet quote from the beginning with no hidden fees and no pressure. Five other dealerships in the Houston area could not beat it. One salesman from another dealership actually told me “If you can get that price, go there and buy the car.” He was very accommodating and helped make the overall process go smoothly. I am very pleased with my 2009 Civic LX (Cash for Clunkers deal). I would highly recommend Tom Melanson and Russell/Smith to anyone buying a Honda in Houston. More

Not too many will say that they will drive 4 hours to deal with a car salesman. But I did and I will again for Ron Reeves. I live in Dallas and I was looking around for Honda Accord coupe here. My mot deal with a car salesman. But I did and I will again for Ron Reeves. I live in Dallas and I was looking around for Honda Accord coupe here. My mother bought a Pilot from him a few months before and told me to call Ron. I told Ron over the phone exactly what I wanted. He shopped around for me, he watched inventory for me and a couple of days later he got the exact car Accord coupe that I want (color and trim level) in stock. He was great. The color I wanted was in high demand but he finagled a hold for several days for a deposit over the phone. I knew the car from the research and you really can not go wrong with Honda. A simple over the phone transaction and a Saturday drive down to Houston and he made the experience great. He made sure everything was ready for me. A couple of hours over the phone saved me a day in the dealership (we have ALL been there). The paperwork for my trade in was complete and the finance paperwork was ready for me to sign. Would I deal with Ron again? Yes! Would I recommend him to my family and friends? Obviously! He will be the first I turn to when I need another car. More

I was very pleased with the service Jim Bussell provided me at Russell and Smith Honda of Houston, Texas. My overall experience was fantastic; I never felt pressured or intimidated during the process of my me at Russell and Smith Honda of Houston, Texas. My overall experience was fantastic; I never felt pressured or intimidated during the process of my sale. All of the information that I was provided with about the purchase of my new Honda Accord was accurate and never misleading. I would strongly reccomend that any one interested in purchasing a new or used Honda come to your location. I would also strongly reccomend that any customers that are seeking honest and personal service request Jim Bussell as their sales representative. I will definately be returning to Russell and Smith Honda for any future Honda purchases, as well as request Jim Bussell as my sales representative. More

Pat is an excellent sales person! She has outstanding communication skills, both verbal and written. Pat has a great attitude and a high-energy personality. She also has superior customer service skills. communication skills, both verbal and written. Pat has a great attitude and a high-energy personality. She also has superior customer service skills. In addition, she is very knowledgably about the Honda product. I would recommend her to my friends and family. More

I went in with not much more than a price range, and Arturo was very quick to ask what my needs for the car were and found one that would fit what I needed, and more. He was very up front about the bes Arturo was very quick to ask what my needs for the car were and found one that would fit what I needed, and more. He was very up front about the best price he could give me on the car, and even let me borrow his laptop to check sources online to make sure the price he quoted was competitive, which of course it turned out to be. Andy in the finance department was very helpful and honest as well too. Every step of the process was pressure free and completely honest, there was no negotiating or hassle involved at all, i would highly recommend this dealer. More

My experience was excellent when I went to the dealership to purchase a new vehicle for my daughter. Actually Ray had contacted me by email after I requested an on line quote. He worked fast and was agreeabl to purchase a new vehicle for my daughter. Actually Ray had contacted me by email after I requested an on line quote. He worked fast and was agreeable to bargain with. I left satisfied with my purchase which was a 2009 Honda Civic. More