
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Nang was incredibly helpful in my hunt for a new car. My family has bought cars from Russel and Smith before and always had incredible service in addition to driving away in an excellent product. Nang e-ma family has bought cars from Russel and Smith before and always had incredible service in addition to driving away in an excellent product. Nang e-mailed me a quote immediately after I asked for it. We went to the dealership a couple of times and he did everything he could to make the purhcasing process easy. I would definitely return again in the future. More
Fast knowledgeable sales who gave me a great offer on my trade-in. The overall experience was easy. I paid cash for the car but there was some initial confusion about filling out a credit application in t trade-in. The overall experience was easy. I paid cash for the car but there was some initial confusion about filling out a credit application in the finance department. The saleswoman wasn't pushy and let me go to a competitor's dealership without a fuss. More
Jim Bussell made car buying a very pleasant and hassle free event. He was friendly and very easy to work with. All the negotiations took place either by email or phone and it was all very time efficient free event. He was friendly and very easy to work with. All the negotiations took place either by email or phone and it was all very time efficient. This dealer had the lowest price of all the other dealers I contacted. I recommend them and highly recommend Jim Bussell! More
Mr. Jim Bussell is very helpfull in making our purchase a pleasant experience. He took his time with us and found the vehicle that we wanted. This is our first Honda and he went to explain all the features pleasant experience. He took his time with us and found the vehicle that we wanted. This is our first Honda and he went to explain all the features of the vehicles one by one with us. Thank you Mr. Jim!!! More
The saleman was willing to work with us straight from the beginning. We didn't have a lot of free time so he helped us get the car within the day. We got the car we want with a pretty good deal. All the sta beginning. We didn't have a lot of free time so he helped us get the car within the day. We got the car we want with a pretty good deal. All the staff was friendly and helpful. We were recommended by a fiend, and we couldn't be happier. More
I had a great experience. Tom was very helpful and friendly. He was honest in his approach and I did not feel pressured at all to buy. I am happy with my new purchase! I have nothing else to say bu friendly. He was honest in his approach and I did not feel pressured at all to buy. I am happy with my new purchase! I have nothing else to say but am being required to write 250 characters and done. More
Russell & Smith Honda, particularly Internet Sales Manager Tom Melanson made my first new car buying experience a breeze. Tom was friendly, comfortable to work with, and employed absolutely no high-pr Manager Tom Melanson made my first new car buying experience a breeze. Tom was friendly, comfortable to work with, and employed absolutely no high-pressure tactics or head games. We were even able to handle all negotiations via phone and email. If Russell & Smith can maintain this level of customer service, they will remain my Honda dealer for life. More
Everyone we have met at the dealership is very friendly and efficient. Ron Reese is a pleasure to work with. His approach is far from that of the "high pressure salesman". He is helpful and honest. We are and efficient. Ron Reese is a pleasure to work with. His approach is far from that of the "high pressure salesman". He is helpful and honest. We are buying our second car from him. He does not hesitate to point out ways to save money and is most willing to work with you to help explore options. Ron follows through on questions and requests in a timely manner. In short, we highly recommend the dealership. If you go to Russell & Smith be sure to ask for Ron. More
Pat was friendly,courteous and very understanding together with Justin in finance they were great. She was very patient in showing us a different options. I recommend Pat as an asset in your dealersh together with Justin in finance they were great. She was very patient in showing us a different options. I recommend Pat as an asset in your dealership. Am sure that she will continue to make your company proud. Am so happy with my accord. Thank you again Pat and Justin. God Bless you guys. More
I bought a 2006 Honda Ridgeline RTS from Gilton Huggett approx a month ago. I am very pleased with my purchase and with the way I was treated by Gilton. I never felt pressured during the sale and Gilton wa approx a month ago. I am very pleased with my purchase and with the way I was treated by Gilton. I never felt pressured during the sale and Gilton was very patient in answering all the questions that I had about the purchase and the vehicle. He always returned my calls and took care of all the details. I will recommend Russell and Smith and Gilton Huggett to friends who are thinking about buying a car. More