Russell & Smith Honda

Mr dung le was very helpful and friendly will be back to buy a new car soon because mr le new very much about the cars and financial services buy a new car soon because mr le new very much about the cars and financial services More

Excellent Customer Service-Ryne Smith, Service Advisor It indeed a pleasure to provide an “Excellent” review rating for Ryne Smith, Service Advisor, and the Service Department with Russell and Smith Honda. It indeed a pleasure to provide an “Excellent” review rating for Ryne Smith, Service Advisor, and the Service Department with Russell and Smith Honda. I recently had my vehicle serviced and repaired at Russell & Smith Honda. Ryne Smith was my Service Advisor. The issues involved required special attention, and Ryne did not miss one of them. At all times, Ryne kept me apprised of circumstances, expected and unexpected. All the timelines he projected for completion of the work were met. In fact, the time for completion of work was earlier than projected. I was totally satisfied with my experience. At all times, Ryne was very professional, competent, patient, and kind. Ryne Smith is indeed an asset to Russell and Smith. More

Henry Reece is a great guy ! Helped me get the best deal for my CRV 2018 EX-L. Got the best offer among 4-5 major Honda car dealers in Houston. for my CRV 2018 EX-L. Got the best offer among 4-5 major Honda car dealers in Houston. More

Fantastic Dealer - Ask for Mike Engbrock We purchased a used car from R&S and the experience could not have been better. It was quick and easy and their no haggle/hassle pricing was great. Go We purchased a used car from R&S and the experience could not have been better. It was quick and easy and their no haggle/hassle pricing was great. Go see Mike Engbrock and he'll take care of you just like he did for us. More

9/30/2019 at 720 am we drop off our crv for tire check. By 4 pm got worried that nobody called me so I called them spoke with Constantine and he said its not in the system after getting my phone and vin nu By 4 pm got worried that nobody called me so I called them spoke with Constantine and he said its not in the system after getting my phone and vin number and just come to dealership to talk. With supervisor. I went right away in panic and same thing it’s not there base on their computer. I told them we need to call the police and file a report. After saying that they looked in the shop and found it. I was thankful it was not stolen but they should have registered it. Told them they would give their customer a heart attack for telling them the car they entrusted is not there.. please improve your process for even the smallest trouble have it registered . Hopefully this will improve your process and servicr More

Excellent service. Our preferred dealer. We will buy our next vehicle for our older son also from Andy of Russell Smith Honda. Hopefully they will sell us vehicle at reasonable price next vehicle for our older son also from Andy of Russell Smith Honda. Hopefully they will sell us vehicle at reasonable price More

Good job Mr Dennis Lewis exhibited patience and understanding. He was able to satisfy all my wants in a car..Great job Dennis.....continue the hard work, dedic Mr Dennis Lewis exhibited patience and understanding. He was able to satisfy all my wants in a car..Great job Dennis.....continue the hard work, dedication. It is very obvious you like your job... More

Great buying experience at Russell and Smith Honda! Our salesman, David Ly was very helpful and knowledgeable. We were very comfortable working with him and highly recommend him to future buyers. Than Our salesman, David Ly was very helpful and knowledgeable. We were very comfortable working with him and highly recommend him to future buyers. Thanks David, we got the car we wanted! More

Nothing short of excellent Mr. Andy Tran was very helpful during and after my process of getting my certified car. I wouldn’t hesitate to recommend someone to him! Mr. Andy Tran was very helpful during and after my process of getting my certified car. I wouldn’t hesitate to recommend someone to him! More

Excellent Customer Service We are so happy to have gotten all the help we did from Andy. We purchased a car for our son and wouldn’t have not gone through with the sale without We are so happy to have gotten all the help we did from Andy. We purchased a car for our son and wouldn’t have not gone through with the sale without the great help and excellent service from Andy! Respectful, knowledgeable and patient. Thank you Andy for your time and effort! More