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Russell & Smith Honda
Houston, TX
2,969 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,969 reviews
August 21, 2025
James Johnson 10/10 Very good listener and attentive to his customer needs and wants. Even waxed out some scratches on my purchase. Would come back to Russell and Smith in the future. to his customer needs and wants. Even waxed out some scratches on my purchase. Would come back to Russell and Smith in the future. More
by emeheljudith
Employees Worked With
James, Johnson
August 20, 2025
I want to think Charlie and his colleagues for their very professional behavior, attention to detail, and customer service when working on my 2016 pilot. Side note, I brought the car for a completely di professional behavior, attention to detail, and customer service when working on my 2016 pilot. Side note, I brought the car for a completely different issue, but they also inflated my tires to the appropriate level prior to returning me the vehicle. This was a small gesture, but was not expressly required of them. It just goes to show that they will take the extra step to help out the customer. More
by sunjay
Employees Worked With
Charlie
August 20, 2025
The salesperson was amazing! He helped with everything definitely deserves a raise! Truly a great man and sales man! He helped with everything definitely deserves a raise! Truly a great man and sales man! More
by Dakotahilyer14
August 18, 2025
Andy was exceptional and a man of his word. Russell & Smith Honda made my experience very smooth. Roy and Nick were very informative and straight to the point when signing papers. Would Highly Russell & Smith Honda made my experience very smooth. Roy and Nick were very informative and straight to the point when signing papers. Would Highly recommend. More
by Keylee Young
Employees Worked With
