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Russell & Smith Honda

Houston, TX

4.8
2,764 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,764 reviews

May 08, 2025

Excellent all around customer service. The team didn’t stop til they found my issue! More

by simmons3025
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
May 07, 2025

Big drop in their quality of service and large increase in cost along with bad items like using a credit card add on fees at a place that charges hundreds to thousands of dollars. Even my friends have stop More

by docarya
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Alan Henson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

My nearly brand new car was totaled, and the team made sure I was taken care of when I bought a replacement. Great service, great team, highly recommended. More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Sales people were excellent and the price was I hope fair. This is my second vehicle from Russell and smith More

by Mrp082255
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andy Tran
May 03, 2025

The dealership had coffee, clean, nice sitting area for customers and customers who had children. The he employees seemed to be very friendly More

by JeJ0248
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
April 29, 2025

Had a flat tire and immediately Thomas help me to patch my tire I didn’t have to wait that long 😊 More

by Mildred
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
April 28, 2025

Esepcional el servicio y complacida con mi compra agradecida con el señor Daniel quien estuvo al pendiente de mi existencia More

by dayanaescuderorodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Andy Tran did a great job. Will be recommending him to others. Took the time necessary to let me make a confident decision. More

by jtmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Jerardo and Nicholas were super helpful and explained when and what I would need to have done for my next checkup visit for my car More

by becca.bujnoch
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 27, 2025 -

becca.bujnoch responded

Jerardo and Nicholas were super helpful and explained when and what I would need to have done for my next checkup visit for my car

April 27, 2025

The sales and service experience here is professional and excellent. Highly recommend both in buying your Honda and for your aftercare. More

by Randel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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