Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russell & Smith Honda
Houston, TX
2,969 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,969 reviews
August 24, 2018
Hanson was GREAT!! :) Hanson Le was very helpful and knowlegable about the vehicle! He gave me an amazing deal, make sure go see him! Love the Honda Civic! Hanson Le was very helpful and knowlegable about the vehicle! He gave me an amazing deal, make sure go see him! Love the Honda Civic! More
by Simoli93
Employees Worked With
Hanson Le
August 24, 2018
Good esper Prenegotiated price which was honored throughout the process. Very straightforward and friendly. Tried other dealerships and this was a much better ex Prenegotiated price which was honored throughout the process. Very straightforward and friendly. Tried other dealerships and this was a much better experience. Boubacar was great and not too pushy. Answered all our questions. More
by Edish247
August 24, 2018
Very helpful and thorough Had some work done on my ACCORD here on several occasions. Have been very happy with the service I received. Extremely helpful, courteous, and quick Had some work done on my ACCORD here on several occasions. Have been very happy with the service I received. Extremely helpful, courteous, and quick. Never felt pressured to spend or do more to the vehicle than what I could afford. Happily bring my vehicle back here! More
by AccordGUY
Employees Worked With
Constantine
August 23, 2018
Pleasant experience Boubacar Kouyate was awesome, very helpful and professional ... no pressure to buy at all. No hassle to negotiate to the right price. Thanks for the Boubacar Kouyate was awesome, very helpful and professional ... no pressure to buy at all. No hassle to negotiate to the right price. Thanks for the smooth transaction!!! More
by CFlo
Employees Worked With
August 23, 2018
Amazing service So I show up because low tire pressure light is on. My tires are balled and and damaged by nails. #HoustonConstruction the associate offers me tire o So I show up because low tire pressure light is on. My tires are balled and and damaged by nails. #HoustonConstruction the associate offers me tire options and covers the details. I buy a set of four and have them out on. More bad news as the try to align them. The readings are off the chart and they want to find the cause before doing the alignment. Would have that fix later on as it was after 6. Excellent service and communication. More
by Jaw_006
Employees Worked With
John Nunez
August 22, 2018
HENRY WAS FANTASTIC HENRY WAS VERY HELPFUL AND AWESOME HE MADE SURE I WAS WELL TAKEN CARE OF AND LEFT WITH A CAR HE FOUGHT HARD FOR ME HENRY WAS VERY HELPFUL AND AWESOME HE MADE SURE I WAS WELL TAKEN CARE OF AND LEFT WITH A CAR HE FOUGHT HARD FOR ME More
by Showtime
Employees Worked With
Henry Reece
August 21, 2018
Excellent experience We had an excellent experience with Boubacar and with Russell & Smith. This the second car that I am buying from this dealership and they have been wo We had an excellent experience with Boubacar and with Russell & Smith. This the second car that I am buying from this dealership and they have been wonderful to work with. Boubacar is a very patient and knowledgeable sales person. The Finance team (Anthony and Karan) were also very pleasant and nice to work with. More
by PercyK
August 21, 2018
Best buying experience He was so patient and help full. Made the whole car bying experience. Thank you Boubacar . I will recommend you to all my family members and coworkers He was so patient and help full. Made the whole car bying experience. Thank you Boubacar . I will recommend you to all my family members and coworkers. Amazing More
by Mari88
Employees Worked With
August 20, 2018
Excellent efficient and convenience service. The staff is very knowledgeable and efficient of the auto service they provide. They make you feel part of the company like a family would. The staff is very knowledgeable and efficient of the auto service they provide. They make you feel part of the company like a family would. More
by ngonzales76
August 20, 2018
Awesome Buying Experience Boubacar provided me with an incredible buying experience. As a first time car buyer he walked me step by step through the process and took the time t Boubacar provided me with an incredible buying experience. As a first time car buyer he walked me step by step through the process and took the time to explain everything throughly with me. I have recommend Boubacar to all of my friends and family and look forward to doing business with him in the future. More
by Dhartt
Employees Worked With
