Russell & Smith Honda - Service Center

Informative and helpful. Service is fast when I come. I enjoy coming for service and they dont try to force unnecessary services. Service is fast when I come. I enjoy coming for service and they dont try to force unnecessary services. More

Great service Mr. Gerardo. You have excellent customer skills. We appreciate your service. You deserve to be promoted Gerardo. You have excellent customer skills. We appreciate your service. You deserve to be promoted More

The service center staff are very professional and communicate quickly about needed repairs. I appreciate the tip updates. communicate quickly about needed repairs. I appreciate the tip updates. More

My service team lead, Gerardo, showed excellent customer service. He was very informative and also, informed me about the recall on the fuel pump. service. He was very informative and also, informed me about the recall on the fuel pump. More

Great staff, I like the messaging system for the service department. It makes it easier to manage communication with the Service advisors. department. It makes it easier to manage communication with the Service advisors. More

I have always loved bringing my car to Russell & Smith Honda for maintenance. Great reps and service! Honda for maintenance. Great reps and service! More

I had a warranty repair. It was easy to schedule the appointment online. Gerardo, the service advisor, explained the work and the timing. The work was performed and ready It was easy to schedule the appointment online. Gerardo, the service advisor, explained the work and the timing. The work was performed and ready early. It was a great experience. More

Thomas Nguyen did a great job of finding and repairing my Honda CRV. It was fixed in timely fashion. He communicated with me throughout the process. Honda CRV. It was fixed in timely fashion. He communicated with me throughout the process. More

Oil change and rotation took 2 hours, what happened to express service ? My car sat for 15 minutes after the we’re done, I had to find the tech to pay and leave. Unprofessional !!!!!! express service ? My car sat for 15 minutes after the we’re done, I had to find the tech to pay and leave. Unprofessional !!!!!! More

I dealt with Chris and he was SO VERY HELPFUL! !! He was kind, patient, and understanding. I GREATLY appreciated his help and his professionalism & care for customers should be recognized. !! He was kind, patient, and understanding. I GREATLY appreciated his help and his professionalism & care for customers should be recognized. More