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Russell & Smith Honda - Service Center

Houston, TX

4.8
532 Reviews

532 Reviews of Russell & Smith Honda - Service Center

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July 05, 2025

The service was great, Esteban was incredibly helpful and friendly. I was particularly impressed with the communication about vehicle status, attention to detail, and willingness to go the extra mile. I More

by Ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
July 05, 2025

Good job Mr. Jones, Domincue was very helpful and I appreciate the help..thank you sir. I would recommend this dealership to my family and friends. More

by luddiehaynes1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 03, 2025

Quick oil change and tire rotation. Every thing went well. Good recommendations and pricing. Thank you More

by nelsencj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryne Smith
July 03, 2025

Highly recommend Mr. Thomas Tran. He is really nice and professional services. I like way he take care the customer. Thank you ! More

by tracyng.2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tran at vehicle services.
July 03, 2025

Very professional treatment from start to finish. Quick turnaround. Staff very professional and eager to help. Prices are very reasonable . More

by hasmukh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Calaranan
July 03, 2025

Great experience with Dominicue! When I went to pick up my car. No one greeted us or asked if they could help. I had to go up and ask someone what to do?? More

by Cschneider17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominicue
July 02, 2025

Great maintenance service, I only went in to get my regular routine maintenance and a recall part replaced. They finish the job in under three hours! More

by jmgraffix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service dept.
June 30, 2025

Prompt, polite and friendly service. The parts were ordered and I was informed about the status of my service completion. I would definitely be going back. More

by allisjunkhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josep Ramirez
June 29, 2025

My experience with the service dept was superb. I was greeted with enthusiasm and kindness. The service was completed quickly. I was kept informed of my vehicle 's progress. Thank you. More

by ambparker92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service ..Mr. D. Jones
June 28, 2025

They really do a thorough job of diagnosing issues so that they resolve the problems on your vehicle. More

by elaine.r.mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Nguyen
2
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