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Russell & Smith Honda - Service Center

Houston, TX

4.8
502 Reviews

502 Reviews of Russell & Smith Honda - Service Center

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June 06, 2025

Porofesional and efficient, I drop the car at 7 am and was ready by 4:PM. More

by Israel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS TRAN
June 06, 2025

excellent job finding me a new windshield for my 2026 Honda passport. safelite could not find a windshield anywhere and did not have the equipment to program all of the Lane departure and other features More

by Terry F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

The service met my expectations as usual. Why do you require a 15 word minimum? More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo and Jose
June 05, 2025

Russell and Smith Honda makes getting car care easy. The hours are convenient and the staff is always helpful. More

by Tvick20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
June 05, 2025

I am confident when I bring my car to be serviced that the job will be completed satisfactorily. More

by grobinso26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
June 04, 2025

The staff was very professional and friendly. We received excellent service for our Honda and will continue using this dealership. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Ryne Smith is a true professional worthy of being considered the best at the service dept. Attentive to the customer and always communicating in a respectful manner with the information needed. H More

by van.dewitt.dms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith, Alex Navarre, Wes Blair
May 30, 2025

Charlie Nguyen was excellent and very personable I want him to be my representative each time I come in he was helpful and treated me like family I didn't feel any bias or anything or disrespect he treated More

by Simba MaaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen
May 27, 2025

Nicholas Calaranan was attentive and kept me well updated on my car service. He was thorough and very helpful. My appointment started promptly and I did not have to wait for long. Thank you Russell Smith Hon More

by CKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Calaranan
May 27, 2025

I was in for an oil change & the agent told me the expected wait time & I was good with it. He was very professional & courteous & went over everything suggested with me. I was very pleased with the More

by judykay.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
2
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