Russell & Smith Honda - Service Center

Dominicue Jones was my service advisor. He was excellent and had superior customer service. I've had another visit with someone else here and it was unpleasant so I was hesitant to return. He was excellent and had superior customer service. I've had another visit with someone else here and it was unpleasant so I was hesitant to return. It's good to know that poor customer service is not the norm at this location. More

Kept me informed during my visit. Was up front with pricing. Very courteous staff. Short wait time. Was up front with pricing. Very courteous staff. Short wait time. More

I have been going to Ryan for 3 years and is the best customer service representative. I've ever worked with. I always ask for him when and need something done. He's always honest and gives appropriate e customer service representative. I've ever worked with. I always ask for him when and need something done. He's always honest and gives appropriate expectations More

Great customer service right as you pull up. Very helpful. In and out under 30 minutes, I loved it. Excellent communication and well respectful staff. Very helpful. In and out under 30 minutes, I loved it. Excellent communication and well respectful staff. More

Amazing service overall. I was able to make it fairly on time to work. So much appreciated! I was able to make it fairly on time to work. So much appreciated! More

The Service reps are always courteous, do a good job explaining the issues and answering my questions explaining the issues and answering my questions More

Thomas Nguyen provided excellent service and support during my most recent visit. The waiting area is nice, allows for working space, and coffee and donuts are nice to have available as well. during my most recent visit. The waiting area is nice, allows for working space, and coffee and donuts are nice to have available as well. More

Their team was quick, professional, and courteous. Enjoyed the waiting room & text updates on service. Enjoyed the waiting room & text updates on service. More

Wonderful. I will go back.for their service. They gave me a list of all the problems my car has and I plan to did them one by one before it gets a bigger proble I will go back.for their service. They gave me a list of all the problems my car has and I plan to did them one by one before it gets a bigger problems. More

The service advisors were attentive as soon as I pulled up. The service was performed in a timely manner. up. The service was performed in a timely manner. More