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Russell & Smith Honda - Service Center

Houston, TX

4.8
534 Reviews

534 Reviews of Russell & Smith Honda - Service Center

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June 09, 2025

They really see to your needs. Customer service is number one. Thank for all you do. More

by Foxboro67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bj Aguilera
June 08, 2025

Charlie Nguyen was very attentive to my needs. Very good communications. Car was accurately diagnosed and fixed. More

by blwest99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen
June 07, 2025

The service was great and didn’t have to wait to long on a Saturday afternoon. More

by stephanie_ortiz90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

stephanie_ortiz90 responded

The service was really great! 😊

June 06, 2025

Porofesional and efficient, I drop the car at 7 am and was ready by 4:PM. More

by Israel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS TRAN
June 06, 2025

excellent job finding me a new windshield for my 2026 Honda passport. safelite could not find a windshield anywhere and did not have the equipment to program all of the Lane departure and other features More

by Terry F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

The service met my expectations as usual. Why do you require a 15 word minimum? More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo and Jose
June 05, 2025

Russell and Smith Honda makes getting car care easy. The hours are convenient and the staff is always helpful. More

by Tvick20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
June 05, 2025

I am confident when I bring my car to be serviced that the job will be completed satisfactorily. More

by grobinso26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
June 04, 2025

The staff was very professional and friendly. We received excellent service for our Honda and will continue using this dealership. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Ryne Smith is a true professional worthy of being considered the best at the service dept. Attentive to the customer and always communicating in a respectful manner with the information needed. H More

by van.dewitt.dms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith, Alex Navarre, Wes Blair
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