Russell & Smith Mazda
Houston, TX
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This is a 5 star dealership. They salesman was nice, accommodating to my busy schedule, and used great communication. Helpful and attentive but not pushy. I would recommend this They salesman was nice, accommodating to my busy schedule, and used great communication. Helpful and attentive but not pushy. I would recommend this dealership to friends and family. More
The service department was extremely courteous and helpful and very knowledgeable concerning the work and needs of my vehicle. They explained everything very clearly and I wasn't overwhelmed or surp helpful and very knowledgeable concerning the work and needs of my vehicle. They explained everything very clearly and I wasn't overwhelmed or surprised with anything. More
I have been taking my vehicle to Russell and Smith Madza for as long as I have owned it. I bought my CX-7 in Oct 2009, it is a 2010 model. I paid it off in Oct 2014. I don't think I would still have this ve for as long as I have owned it. I bought my CX-7 in Oct 2009, it is a 2010 model. I paid it off in Oct 2014. I don't think I would still have this vehicle if it were not for the care and continued maintenance of Russell and Smith Mazda. They have always treated us both very well. I have put my trust in them for many years and hope for a few more. In case you're wondering, my CX-7 has 181000 and counting. I fully hope to go beyond 200000. Thanks again to Russell and Smith Mazda. They have some really great service people. More
We had a great experience, buying a car here. We felt like our business matters to them, and they were all nice to us. We did not felt like we were looked down at or being judged. We were not pr We felt like our business matters to them, and they were all nice to us. We did not felt like we were looked down at or being judged. We were not pressured at all through the entire visit. We liked that they listened to us and wanted to work with us. We did end up buying a brand new car with great interest rate and we’re very happy with our purchase! Thank you team at Russell & Smith Mazda! 👍👍👍 More
Excellent job by sakes rep and finance department. Flow of the interactions was very smooth from test drive to driving off the property with our new 2024 CX-5. Flow of the interactions was very smooth from test drive to driving off the property with our new 2024 CX-5. More
Cyruss Pilgrim got me into buying the 2024 Mazda CX-5 New 2.5 Select. Cyruss is an awesome salesperson, and he is extremely professional and knowledgeable. I really like dealing with him and would definitely 2.5 Select. Cyruss is an awesome salesperson, and he is extremely professional and knowledgeable. I really like dealing with him and would definitely keep in touch with him for any future deals as well. More
The staffs at service department are friendly and professional . They show a good communication skill on illustrating the service process clearly, and my car is maintained on time as expected. professional . They show a good communication skill on illustrating the service process clearly, and my car is maintained on time as expected. More