Russell & Smith Mazda

Consistently Good Bought my Mazda CX5 here in September 2015 & its been serviced here exclusively since. All my service advisors (except one who I don't believe is ther Bought my Mazda CX5 here in September 2015 & its been serviced here exclusively since. All my service advisors (except one who I don't believe is there anymore) have been professional, knowledgeable, accessible, patient and helpful. I highly recommend the Russell & Smith Mazda Service Center. And my newest favorite service advisor is Alfredo Vega. More

Amazingly perfect ! Gilton was thorough,friendly and efficient. I was in a bit of hurry. Gilton volunteered to go over any additional information if needed at another co Gilton was thorough,friendly and efficient. I was in a bit of hurry. Gilton volunteered to go over any additional information if needed at another convenient time More

AMAZING CUSTOMER SERVICE This has to be the best dealership I've ever been to. The staff are completely hospitalble and want to ensure that you get what you want at the best p This has to be the best dealership I've ever been to. The staff are completely hospitalble and want to ensure that you get what you want at the best possible rate. They were able to work with me and were patient as I chose my vehicle. Gilton Huggett was my sales rep, and he was extremely personable and ensured that I wa satisfied. He asked me many question to fit my needs and took the time to explain all my features to me. Outstanding customer service. More

Gilton Huggett - Exceptional Gilton was thorough and knowledgeable about the CX9, which we purchased. He was fast and efficient throughout the process. We began the process with Gilton was thorough and knowledgeable about the CX9, which we purchased. He was fast and efficient throughout the process. We began the process with a phone call and then did most of the preliminary work via email. He was responsive and quick during the entire process. As an aside, my husband purchased a car from Gilton 9 years prior. It was comforting to work with a known commodity and someone who obviously cares about the product he sales and the customers he serves. More

WHAT A TEAM ! My husband and I just bought two beautiful Mazda (a Mazda-3 and a Mazda-6 Grand Touring). Gilton Hugget is our guy ! he is professional and so thorou My husband and I just bought two beautiful Mazda (a Mazda-3 and a Mazda-6 Grand Touring). Gilton Hugget is our guy ! he is professional and so thorough in his explanations. When you deal with Gilton, you want to buy the entire dealership ! You can tell that he loves his job and it is not surprising that he is the number 1 as Mazda Sales Consultant ! Trey Bodwin is also exceptional ! He made the financial aspect of the deals absolutely painless. Stephen Rodriguez, the Sales Manager makes you feel at home and is also extremely helpful. Thank you to a formidable team ! More

exelente arrende un Mazda 6 y me siento muy agradecido con los trabajadores que me ayudaron a conseguir mi carro el contador y principalmente Luis Ramirez muy arrende un Mazda 6 y me siento muy agradecido con los trabajadores que me ayudaron a conseguir mi carro el contador y principalmente Luis Ramirez muy profesional en su trabajo se los recomiendo q van a salir agradecidos muchas gracias al team Luis More

Buying new vehicle Gilton was so thorough in explaining the features of the Mazda CX-5. He made the experience of buying a new car such a delight; what a great employee Gilton was so thorough in explaining the features of the Mazda CX-5. He made the experience of buying a new car such a delight; what a great employee. More

Great experience with Jordan and Peter. I want to thank Jordan and Peter for helping us find a car for my 16 year daughter. They are very professional, knowledgeable and willing to work wit I want to thank Jordan and Peter for helping us find a car for my 16 year daughter. They are very professional, knowledgeable and willing to work with you to get the best deal in town. Even though we purchased a different car somewhere else I would highly recommend them. Unfortunately they did not have the color we wanted in stock or the deal would of been made. This was my daughter's first new car and she was quite particular on the color she wanted. More

Bought New Car/Traded in Old As I female senior citizen without anyone to help when I buy a car, I really appreciate Russell and Smith Mazda and their staff! Probably more than I As I female senior citizen without anyone to help when I buy a car, I really appreciate Russell and Smith Mazda and their staff! Probably more than I can express in this post. I purchased my first car in 2009 from Gilton Huggett and called him in May 2016 when it was time to do a trade. I gave Gilton my financial parameters and received a credit app via email within ten minutes so we were able to get the credit in place before I left the comfort of my home. Within 90 minutes (after a courtesy call from Luis Ramirez with financing details meeting my needs), I was at the dealership finalizing all the paperwork with Finance Director, Edgar Williford—actually, a fun experience. Everything was so easy and smooth, just like the first time with Gilton, who is a delight to work with. Over the years, I have often told Nathan Nguyen, my Service Advisor, that not only do I love my Mazda but with his help, advice, and patience, plus the performance of the service staff—these are huge reasons I will continue buying and servicing my cars at Russell and Smith. I actually enjoy the experience of buying a car with (and having it serviced by) these people! They are thorough, patient, fun to interact with, and knowledgeable about their products and the process. And that’s quite an endorsement from someone who used to get very anxious and insecure when entering a dealership. I sooo appreciate them all!!! Thanks again!! More

I bought a new mazda CX-3. Gilton was very friendly and patient. I strongly recommend him and Russel $ Smith. He was very helpful answering every questions or doubt that we had Gilton was very friendly and patient. I strongly recommend him and Russel $ Smith. He was very helpful answering every questions or doubt that we had when we bought our Mazda CX-3. More