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Russell & Smith Mazda

Houston, TX

4.6
477 Reviews

3440 South Loop West

Houston, TX

77025

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Showing 477 reviews

December 21, 2015

Great Service I love my Mazda 3 5 door. My husband and I went to see the car I found online. Gilton Huggett made it a very injoyable experience. This is the 2nd car More

by Yellow5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
Dec 22, 2015 -

Russell & Smith Mazda responded

Thank you for your recommendation and for choosing to make your purchase with our team here at Russell & Smith Mazda! We are pleased you enjoyed your experience and we look forward to working with you again in the future!

December 20, 2015

Cx3 suv The car is perfect for me and my husband. Great gas mileage ,very sporty look, very good speed, love the blue tooth and the heated seats are great! More

by Cx3manvel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
Dec 22, 2015 -

Russell & Smith Mazda responded

We are so happy you love your new car! Let us know if we can help with anything else!

December 19, 2015

Great Experience at Russell & Smith I have purchased my second Mazda from Gilton Huggett-he is great to deal with and always greets me with a smile! He knows his cars and explains featu More

by DebbieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilton Huggett, Steve Rodriguez
Dec 22, 2015 -

Russell & Smith Mazda responded

We have been honored to have you as our customer for so long, Debbie! Thank you for choosing Russell & Smith and for letting us know how much you enjoyed your experience with Gilton! We look forward to many more years of working together!

December 19, 2015

Bought new Mazda here Gilton Huggett was a great salesman when we bought our Mazda here. He has since followed up several times to make sure everything is okay. More

by Fay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett, Steve Rodriguez
Dec 22, 2015 -

Russell & Smith Mazda responded

Your satisfaction is our top priority and we are happy to know you enjoyed your visit with Gilton! Don't hesitate to drop in or give us a call if we can help with anything else! Thank you!

December 19, 2015

Great Car Purchase Experience Gilton Huggett was professional in all transactions concerning our purchase of our Mazda in September of this year. No Pressure, he was knowledgable More

by dustgold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
Dec 22, 2015 -

Russell & Smith Mazda responded

These are all things we love to hear! Thank you so much for sharing this feedback regarding your experience with Gilton! We are delighted you had a good time with us and we hope to do business with you again someday!

December 19, 2015

Great Sales Experience As a first time car buyer I was very nervous for purchasing a vehicle. I didn't want to feel pressured towards anything or to be taken advantage while More

by jsimmons02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Schnellbacher
Dec 22, 2015 -

Russell & Smith Mazda responded

We are so happy Otto could put your mind at ease and make your purchasing decision pleasant! Thank you for sharing this with us and for choosing Russell & Smith Mazda. We hope to see you again in the future!

December 19, 2015

Great, friendly, very easy service from Gilton Bought a brand new CX5. Gilton was helpful, informative and made the whole process very easy and smooth. I liked the fact he didn't pressure me in any More

by Ivo vdW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Williford, Gilton Huggett
Dec 22, 2015 -

Russell & Smith Mazda responded

We are so happy Gilton and the team could answer all your questions and make your purchasing process enjoyable and low pressure. Thank you so much for sharing this feedback with us! Come back to visit us again soon!

December 19, 2015

Great service, Low pressure. Professional. Two of my cars were totaled in a flood. Gilton and Steve gave us great service and match other dealer's best prices. Highly recommended. More

by George B 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett, Steve Rodriguez
Dec 22, 2015 -

Russell & Smith Mazda responded

We are glad our team could help you get what you needed, George! Thank you for choosing Russell & Smith Mazda for your vehicle needs and for sharing this recommendation. Let us know if we can help with anything else!

December 19, 2015

New Car Purchase My husband and I purchased a new Mazda Mazda3 yesterday. We had done our research ahead of time so we knew what we wanted. Gilton was very helpful. More

by KarenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Williford, Gilton Huggett
Dec 22, 2015 -

Russell & Smith Mazda responded

We are so glad you enjoyed your time with our team, Karen! Thank you for sharing your thoughts and experience with us and for leaving us these great ratings. We hope to see you again before long! Enjoy your new Mazda3!

December 04, 2015

Horrible Timing 2 weeks, after having a pleasurable purchase with (Gilton H. & Pete) with my pre-owned Mazda CX-5, I get a call to bring my car into because they "fo More

by chantalgatson23
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gilton Huggett, Pete Lindberg
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