Russell & Smith Mazda

I was using a car purchasing perk from my employer and was connected to Russell and Smith Mazda because it was one of the dealerships used for the program. Michael Villarreal contacted me via email the ne was connected to Russell and Smith Mazda because it was one of the dealerships used for the program. Michael Villarreal contacted me via email the next day, and introduced himself. He made the car buying experience real simple and easy. There wasn't any passing the customer around to different Sales personal. I had previously mentioned to him what vehicle I was interested in (CX-9 2013), and was well pleased with the purchase. I would recommend this dealer to my family and friends. More

Mr.Ibrahim Abdellatif was very friendly and relieved the stress of purchasing a car. I will certainly recommend him. Thank you! I would like to thank Mr. Ibrahim for his customer service. Associates like stress of purchasing a car. I will certainly recommend him. Thank you! I would like to thank Mr. Ibrahim for his customer service. Associates like him will always keep us coming back to Russel & Smith Mazda Houston. More

I met Ibrahim when my Mazda was in for routine maintenance. He kept in touch over time, and I would see him when my car was in for oil changes, etc. When it was time to trade in he was there and w maintenance. He kept in touch over time, and I would see him when my car was in for oil changes, etc. When it was time to trade in he was there and was very helpful in selecting my New Mazda. All of the departments at R&S Mazda are very customer service oriented and friendly. Ibrahim really hustled to get my new Mazda delivered! I highly recommend R&S Mazda. More

Professionalism and knowledge by Gilton Huggett made me very comfortable with my Mazda purchase On another occasion when I was stranded after dealership closing time, Gilton went above and beyond his ob very comfortable with my Mazda purchase On another occasion when I was stranded after dealership closing time, Gilton went above and beyond his obligations and stayed over after hours til the tow truck got me to dealership that night, so I could get a loaner car. There was an associate with him and I am sure management supported his actions to help a customer. I never expected such a level of service as I have received from this gentleman of a salesperson. More

I purchased my first Mazda less than 1 year ago from Russell & Smith, who had come highly recommended to my family and I. From the moment we arrived we received genuine, professional, and friendly serv Russell & Smith, who had come highly recommended to my family and I. From the moment we arrived we received genuine, professional, and friendly service. Sadly, less than 1 year with my new Mazda, I was in a horrible accident which rendered my car, totaled. I was so happy with my Mazda 3 and the experience I had at Russell & Smith, that I knew I wanted my next car to be the exact same. Throughout the paperwork and working with the insurance company, Steve Rodriguez was very helpful. He advised me and guided me throughout the process and then assisted me on finding a new Mazda 3. The entire process was so seamless and great! Gilton Huggett assisted me with my purchase and sent me on my way! He was very professional, friendly and informative. Thank you Steve and Gilton! I love my Mazda 3! More

I'm very happy to buy my new Mazda 6 from Russell & Smith. Because all Employees are very nice. Ravi Sapkota is very friendly and he was listened all my needs carefully. He explained all about the ca & Smith. Because all Employees are very nice. Ravi Sapkota is very friendly and he was listened all my needs carefully. He explained all about the car and showed me how to use and control it. It was vey helpful for me. He is a great person and I would highly recommend to buy a car through him. Thanks. More

This was the third Mazda that I've purchased. The Sale Manager was very very helpful, he also took the time to assist the Sale person (Ibrahim Abdellatif) with my transaction. I told Aaron Fuller t Sale Manager was very very helpful, he also took the time to assist the Sale person (Ibrahim Abdellatif) with my transaction. I told Aaron Fuller that I did not want to spend my whole evening at the dealership, and he did was it took to get my purchase done in a timely fashion. More

Best sales person. Very kind and understanding may God continue to bless him. It is hard to find a good honest person these days but Sutoyo is that person I highly reconmend. continue to bless him. It is hard to find a good honest person these days but Sutoyo is that person I highly reconmend. More

Ravi Sapkota recognized right away that I had already done my research about the car I wanted to test drive, and was not interested in a high pressure sales pitch. He was friendly and respectful in all o done my research about the car I wanted to test drive, and was not interested in a high pressure sales pitch. He was friendly and respectful in all of our interactions. When I had questions, he answered them clearly. He also showed me some things about the car that I could not find on-line. When I asked for some time to sit in the car, play with the dials, and check how well luggage fit in the back he gave me as much time as I needed without interruption. I didn't end up buying a car from Ravi this time, but will definitely go back to see him at Russell & Smith Mazda the next time I'm in the market for a car. More