Russell & Smith Mazda

I did not intend to buy a car when I came in to evaluate the new models, but Ibrahim Abdellatif was very patience in helping me find the car I wanted. Result - I bought a car and was very pleased with the the new models, but Ibrahim Abdellatif was very patience in helping me find the car I wanted. Result - I bought a car and was very pleased with the experience. I would recommend Ibrahim to anyone looking for a knowledgable sale consultant to guide them through the process of selecting and buying a car. More

My daughter and I saw a used vehicle we wanted on the website and in our price range. Saturday morning we called in and deposited $200 to hold the vehicle until we could get there.(2 hours out). We were website and in our price range. Saturday morning we called in and deposited $200 to hold the vehicle until we could get there.(2 hours out). We were told there were a few final touchups to be done with the vehicle and it would be ready around 3 PM. I said I could leave by 5 and be there by 7PM. The salesman said fine and not to hurry. We left at 5 and were trying to contact our salesman to let him know we were on our way. We drove all the way to Houston only to finally get a call back from the salesman who told us that he sold the car. He said he emailed me at 6 pm about the sale which I found out when I got home later. I was not at all happy and called the manager. The managers first words were "Sorry for the inconvenience sir" after which I let him know how I felt and that most professional people hold to there promises. This is the truth. This group evidently has no qualms taking advantage of someone if it's in there interest. I don't want someone else to go through this! You be the judge. More

Excellent service. Thank you. Got a great car and a great price. Highly recommended. Great follow up after the purchase. Would recommend in the future price. Highly recommended. Great follow up after the purchase. Would recommend in the future More

It is a very good dealership, good price and service. I shall go back to purchase from them again for my next mazda in a year or two. shall go back to purchase from them again for my next mazda in a year or two. More

Russell & Smith Mazda is a dealership worth a visit. The sales representatives were friendly, courteous, informed, and helpful. All the latest Mazda models were on the show floor, available to inspect, The sales representatives were friendly, courteous, informed, and helpful. All the latest Mazda models were on the show floor, available to inspect, in a modern, spacious, and well air-conditioned room. I visited the dealership with the intention of learning about and possibly purchasing the new Mazda 6. I was able to check out the car with ease, at my own pace. Afterwards, I was able to take a test drive. The sales representative was very helpful, with a desire in finding the right car for the right price. Although I did not purchase a car, I would be happy to do business with the staff at Russell & Smith Mazda in the future. More

I had a wonderful experience buying a car at Russell and Smith Mazda because of Ravi Sapkota. We first decided to go to Russell and Smith because of the contacts Ravi made with us. Almost immediately afte Smith Mazda because of Ravi Sapkota. We first decided to go to Russell and Smith because of the contacts Ravi made with us. Almost immediately after I showed interest in a Mazda through Consumer Reports, Ravi contacted me on the phone. He was friendly, considerate, and very helpful. He followed-up with an email contact. He was very flexible in making an appointment with us. Then when he showed us cars, I never felt like he was pushy. He really listened to our needs and showed us cars to fit those needs. The whole experience was very pleasant. I would highly recommend that people go to Ravi Sapkota to buy a car. More

I bought a 2013 CX-5 from Russell & Smith, and am very happy with my purchase. I test-drove multiple vehicles (at multiple dealerships), and even once the financing had been close to final, both fina very happy with my purchase. I test-drove multiple vehicles (at multiple dealerships), and even once the financing had been close to final, both financing and sales ran additional scenarios and helped me look at additional vehicles to make sure I was happy with my choice. Historically, I have rarely enjoyed the car purchase process, but R&S, with the help of Ibrahim, made the process about as easy as it could be. More

I am a loyal Mazda customer and my experience at this dealership has a lot to do with my loyalty. Ibrahim helped me make an important decision on upgrading my vehicle. His knowledge, friendliness, and pa dealership has a lot to do with my loyalty. Ibrahim helped me make an important decision on upgrading my vehicle. His knowledge, friendliness, and patience allowed me to make a great choice with my new CX-9. My family is pleased with this choice and I thank Ibrahim for working hard with me and answering my many questions with confidence and a smile. I enjoy visiting this dealership and always feel welcomed and home. More

Ibrahim is very helpful anytime I need to bring my car in and goes over and beyond to help. He was also the salesperson that assisted me in purchasing my most recent vehicle and it was a very pleasant experi and goes over and beyond to help. He was also the salesperson that assisted me in purchasing my most recent vehicle and it was a very pleasant experience. This was the second car I purchased from Russell & Smith Mazda and plan on continuing to come to this dealership not only for service but also my future purchases. More

Fantastic friendly service from Gilton.... Very impressed by his approach, willing to help detail the product and test drive, eye for detail, cautious price negotiation... All of which helped in a great buyi by his approach, willing to help detail the product and test drive, eye for detail, cautious price negotiation... All of which helped in a great buying experience. More