Russell & Smith Mazda

I was so pleased with the sales person "Ravi" who helped me. He was very patient, kind ad professional. His knowledge of the car's features was a big factor in my final choice of the Mazda. R who helped me. He was very patient, kind ad professional. His knowledge of the car's features was a big factor in my final choice of the Mazda. Ravi spent a lot of time explaining the technology features of my car, which I greatly appreciated. Great Service!! More

I visited the facility to trade in a beautiful, gently used 2009 Mazda MX5 Miata with only 11000 miles. My wife and I wanted to purchase a new Mazda 6. The staff at Russell Smith was responsive, informa used 2009 Mazda MX5 Miata with only 11000 miles. My wife and I wanted to purchase a new Mazda 6. The staff at Russell Smith was responsive, informative, professional, and willing to work with us on a fair deal. I did visit another Houston area Mazda dealership and had a less than satisfactory experience and a far more expensive sale price offer. The staff at Russell Smith presented themselves as honest businessmen with a desire to earn my trust. I did not receive a hyped sales pitch and I felt comfortable negotiating all my options. I would highly recommend the staff at Russell Smith for your next car buy. Integrity, professionalism, product knowledge, friendly support, and straightforward are words describe Russell Smith Mazda. More

After 6 weeks of research, I found a Mazda Tribute, certified pre-owned vehicle at this dealership. Being one who hates dealing with buying a car, I could not be more pleased with the excellent servic certified pre-owned vehicle at this dealership. Being one who hates dealing with buying a car, I could not be more pleased with the excellent service Mr. S provided! Well worth the drive from Lake Charles to Houston! I highly recommend Mr. S and Smith-Russell. More

My experience at Russell and Smith Mazda was phenomenal. I made an appointment to see a CPO Mazda 6 with Ibrahim. The car itself was great, it was a obvious that I was going to buy it. We settled on a price I made an appointment to see a CPO Mazda 6 with Ibrahim. The car itself was great, it was a obvious that I was going to buy it. We settled on a price and it was mine! Ibrahim was great. I felt like a guest in his home. He offered us water or coffee and treated us like family. I highly recommend asking for him when you arrive. He worked to get me what I wanted in the deal, no request was too much. More

I don't care for the car buying process very much, but the gentlemen here were very helpful and friendly. I will recommend this dealer to family and friends. but the gentlemen here were very helpful and friendly. I will recommend this dealer to family and friends. More

We recently moved into the Houston area and were looking to purchase a new Mazda CX-9. I contacted all the dealerships in the Houston area trying to find the best price with all the options that I wanted. to purchase a new Mazda CX-9. I contacted all the dealerships in the Houston area trying to find the best price with all the options that I wanted. We visited other dealerships, and just got the run around. At Russell & Smith, Sutoyo knew what we wanted, made sure he had the car we wanted, and kept in contact with me via emails, phone, and texts. Despite having to reschedule several times, Sutoyo was friendly and accommodating. We agreed on a reasonable price and came in, bought the car, and drove out that day. It was an easy car buying experience working with this dealership. More

Definitely one of the best experiences I've had buying a car. Ravi & Santos were easy to work with. Ravi spent alot of time explaining the vehicle equipment after the deal was done. Everything went buying a car. Ravi & Santos were easy to work with. Ravi spent alot of time explaining the vehicle equipment after the deal was done. Everything went very smoothly. I've purchased many cars and there is always something that goes wrong, but not in this case. This was a pleasure! More

I recently purchased a 2014 Mazda CX5 from this dealer.Prior to meeting with Russell & Smith I had to first endure a negative experience with another dealer. The experience with Russell & Smith was dealer.Prior to meeting with Russell & Smith I had to first endure a negative experience with another dealer. The experience with Russell & Smith was hands down one of the best I have been a part of during a major purchase. From the sales associate to the managers and the finance department I was treated professionally and it was easy to see that everyone involved had my best interest at heart. More

Ibrahim was very nice, He made sure everything was perfect and showed me how to operate my new Miata safely. He really went the extra mile, It was a very pleasant experience and I if you are going to perfect and showed me how to operate my new Miata safely. He really went the extra mile, It was a very pleasant experience and I if you are going to get a car, this is a great place to do it ! Thank you all so much. More

Our family really enjoyed my recent car purchasing experience with Mr. Sutoyo. He was helpful, courteous and efficient as always. This is my 3rd time coming back to buy from Russell and Smith Mazda an experience with Mr. Sutoyo. He was helpful, courteous and efficient as always. This is my 3rd time coming back to buy from Russell and Smith Mazda and the whole purchasing process from test driving to financing was easy and pleasant. Since I bought 2 cars this time, the new CX-5 and Mazda 6, I expect to be treated with much courtesy and respect, I received stellar treatment from Sutoyo and the GM Steve. I am a hard bargainer, while other dealers in town turn down my offers and low ball my trade-ins, Sutoyo and Steve (GM) worked with me to get the best deal for the cars and my trade-ins. We finished at nearly 11:00 pm on Saturday night, and the GM stayed behind to shake our hands and congratulate us on our new purchases. We really appreciate the effort and felt really good with our decision to purchase here. I will definitely recommend colleagues and friends to purchase their next Mazda at Russell and Smith, and especially with Sutoyo. He really deserve a praise for his effort and attitude. Thanks, A very happy Mazda family (2011 Mazda CX9 GT, 2011 Mazda 2, 2014 Mazda 6 GT and 2014 Mazda CX-5 GT) More