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Russell & Smith Mazda
Houston, TX
471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 471 reviews
February 03, 2013
Sutoyo was excellent he has shown to be by far the best car salesman I have ever had a pleasure of doing business with. I would reccomend him to anyone seeking a new vehicle. car salesman I have ever had a pleasure of doing business with. I would reccomend him to anyone seeking a new vehicle. More
by Minus1101
January 24, 2013
THe dealer helped me get the car that I wanted in the time that i did and at an affordable price. He was also pleasant to work with and very understanding and compatible. time that i did and at an affordable price. He was also pleasant to work with and very understanding and compatible. More
by robertmarkshirley
January 03, 2013
This was the best experience I have had buying a car. My questions were answered in a straightforward way. The test drive was good. Sutoyo Sugiharto was most professional and helpful. Everyone I encounte questions were answered in a straightforward way. The test drive was good. Sutoyo Sugiharto was most professional and helpful. Everyone I encountered at the dealership was polite and helpful. More
by marvagay
November 28, 2012
Loved buying our new car from this dealership! It all started with a quote online and an appointment set up through the same media. We got directions and the car we were looking for at our arrival!!! Gi started with a quote online and an appointment set up through the same media. We got directions and the car we were looking for at our arrival!!! Gilton and Sutoyo were friendly and of great help!!! More
by TMCbuyer
Employees Worked With
Javier Nieto, Gilton Huggett
November 09, 2012
I interfaced with Ravi and Jose in buying a new 2012 Mazda3 hatchback. I traded my 2005 mazda3 hatchback. I knew that what I wanted was anotehr a mazda3 hatchback. Ravi showed me the options. In doing t Mazda3 hatchback. I traded my 2005 mazda3 hatchback. I knew that what I wanted was anotehr a mazda3 hatchback. Ravi showed me the options. In doing that he was super professional, knowledgable, respectful and friendly. He inspired me trust. No pushing. Jose was the one approving the deals/proposals/counter-offers. Jose was exceptionally nice. Great easy personality. He offered me a choice I had not thought of and convinced me of its potential. And I bought my new car!!. The following day I bought my car. Both Ravi and Jose were "super Super" (also the person that did the paper work). I've told Jose I wanted to be out within the hour and I was!. My buying my new mazda3 hatchback experience with Ravi and Jose was outstanding! More
by elsa-100
Employees Worked With
Ravi Sapkota
November 07, 2012
I got a great price on a new car and the sales associates were very helpful and friendly. I was in and out pretty quickly with the purchase. There was no arm bending regarding the purchase of extended war were very helpful and friendly. I was in and out pretty quickly with the purchase. There was no arm bending regarding the purchase of extended warranties, etc. More
by jimmyjohn28
Employees Worked With
Ravi Sapkota
November 04, 2012
From the very first visit to the dealership I was treated with kindness. Mr.Sutoyo was able to answer all of my questions and concerns. I have visited other dealerships in the past and have been pressured to with kindness. Mr.Sutoyo was able to answer all of my questions and concerns. I have visited other dealerships in the past and have been pressured to buy a car that I didn't want or could not afford. Mr.Sutoyo was very patient with me and understood my concerns. I would recommend Russell and Smith Mazda dealership and Mr.Sutoyo to anyone that is looking to buy a vehicle. More
by dmeza
November 04, 2012
I went to this dealer for Mazda3 and I am glad I did! Get a great price and service from Gilton and Jose. Gilton is a really earnest sales to his customer and tried his best to get the best for me. a great price and service from Gilton and Jose. Gilton is a really earnest sales to his customer and tried his best to get the best for me. More
by linlu
Employees Worked With
Lin Lu, Gilton Huggett
November 02, 2012
I was very pleased with this dealership. I came in informed about the car and after they saw the numbers I was willing to do, they worked with me to find something that was acceptable. While they off informed about the car and after they saw the numbers I was willing to do, they worked with me to find something that was acceptable. While they offered upgrades, they accurately gauged my interest and did not push. More
by dstsj
Employees Worked With
Ravi Sapkota
