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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,566 reviews
Verified Customer
August 13, 2026
Lackluster customer service. She sped through the documents and argued that I needed the extended warranty when I didn't need it to get more money on top of the sale. Flat out gr She sped through the documents and argued that I needed the extended warranty when I didn't need it to get more money on top of the sale. Flat out greed and it's shameful. More
by d
Employees Worked With
August 12, 2026
My service advisor was friendly and efficient. I felt confident about my safety after the repair. I felt confident about my safety after the repair. More
by nicholemillard
Employees Worked With
August 10, 2026
Excelent service always on time to assist you fast and the service always ready to help the service always ready to help More
by rodasjulian1210@gmail.com
Employees Worked With
August 10, 2026
Great advisor and communication with my car and what it needed . Great advisor and communication with my car and what it needed . Explained the cost and time of the repairs and showed me what issues my car needed . Great advisor and communication with my car and what it needed . Explained the cost and time of the repairs and showed me what issues my car was having . More
by bflychels
Employees Worked With
Hector
August 10, 2026
Great service very quick and easy to get what I needed in a timely manner. Service rep was extremely helpful in making sure I was able to get what I needed. a timely manner. Service rep was extremely helpful in making sure I was able to get what I needed. More
by seleneolmos
Employees Worked With
José in service
August 08, 2026
Courteous, fast and efficient and and and and and and and and and amd amd ............................................................. and and amd amd ............................................................. More
by joseschnaider
Employees Worked With
August 07, 2026
Left 2 messages to get appt. No one called back for 2 days. I drove there to make appointment. Jose said it would take 5 hrs and texted me saying to text him with any questions. No one called back for 2 days. I drove there to make appointment. Jose said it would take 5 hrs and texted me saying to text him with any questions. 7hrs later I text asking if it’s done. No response. I call service number they say not done but we’ll tell Jose to call you. No call. Next day I call at 11am. They say van is done. Bad basic communication guys. More
by michael_culhane
Employees Worked With
Jose
August 06, 2026
Albert Masihi is always polite and friendly when I take my jeep to him. He always goes above and beyond when it comes to the needs of my vehicle. Always communicates with me and very professional. Thank yo my jeep to him. He always goes above and beyond when it comes to the needs of my vehicle. Always communicates with me and very professional. Thank you. More
by Shauntice Randolph
Employees Worked With
Albert Masihi
