Van Nuys Chrysler Dodge Jeep Ram

I was very happy with the service and with the repairs. I will for sure recommend this dealer to my friends I will for sure recommend this dealer to my friends More

Payám was our service mgr. Horrible attitude, service & follow up.3 weeks with no diagnosis Horrible attitude, service & follow up.3 weeks with no diagnosis More

Worst service ever. Spilled oil all over front suspension, I’m questioning if the oil was even changed. I will be sending out a sample for analysis. Sent an email to se Spilled oil all over front suspension, I’m questioning if the oil was even changed. I will be sending out a sample for analysis. Sent an email to service manager with pictures, he offered to clean it up, but honestly , I will never take my truck back to van Nuys dealership again. More

Did not explain there procedures. I purchased a car from them over the phone from my home in Virginia. They shipped the car with out cleaning the inside of the car (water bottle and d I purchased a car from them over the phone from my home in Virginia. They shipped the car with out cleaning the inside of the car (water bottle and dirty doors on driverside). No plates at or paperwork at all. Meaning I cannot operate the car at all legally. After contacting them 4+ times still no title no registration no 30 day tags and no answer or plan or a call back. They say I can't get 30 day tags but I should be able to because I am not driving in California. Last car brought from CA They gave me 30 day tags as long as it will not touch ca roads. More

. This dealership provides professional vehicle maintenance, repairs, inspections, tire services, diagnostics, and exceptional customer care. maintenance, repairs, inspections, tire services, diagnostics, and exceptional customer care. More

Problem with the Freon was fixed, but not the blower. Still needs to be repaired as well as the transmission.. problem needs to be remedied with your rental car policy. $45 a day on a rental car is too m Still needs to be repaired as well as the transmission.. problem needs to be remedied with your rental car policy. $45 a day on a rental car is too much to pay for somebody getting service on a vehicle. They purchased from Dodge for a problem that was not the customer‘s fault. More

My service Advisor, Jose Gudiel, is fantastic! My 2024 Jeep Plug in has had several recalls and other issues. I can always count on Jose to help me. Great customer service. My 2024 Jeep Plug in has had several recalls and other issues. I can always count on Jose to help me. Great customer service. More

Very helpful and professional service. Received all information needed, regular updates and options needed to get back on the road. Received all information needed, regular updates and options needed to get back on the road. More

Overall, my experience was good during my purchase. My sales guy, Michael, was great; no complaints against him. What I am not happy with is that the vehicle I bought was very dirty, had a lot of pet h My sales guy, Michael, was great; no complaints against him. What I am not happy with is that the vehicle I bought was very dirty, had a lot of pet hair inside, and smelled like cigars. I was promised a full detail, but I had to return. I live 3 hrs away, and I did, but when I returned to get my detail, I was promised the car was washed like if a 5-year-old washed it; it was only wiped down and Armor All on the tires. This made me lose a whole day; if I had known, I would not have returned. I guess they promise anything to sell. But besides that, car buying is easy with them. More

The process was fast, staff is friendly for the most part. I might go back for my next car. part. I might go back for my next car. More