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Rusty Wallace Cadillac GMC Kia
Morristown, TN
1,142 Reviews
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Showing 1,142 reviews
November 07, 2017
Service We have our service done regularly and only go to Rusty Wallace great service friendly staff, they inspect our vehicle and we trust all is done correc We have our service done regularly and only go to Rusty Wallace great service friendly staff, they inspect our vehicle and we trust all is done correctly because they go over all they did and make recommendations for the next visit. More
by Kay113
Employees Worked With
Matt Helton
November 06, 2017
Brenda Deal service I have taken my car to Rusty Wallace ever since I move. They are very efficient and always are on time. I never have to wait very long. I can call and I have taken my car to Rusty Wallace ever since I move. They are very efficient and always are on time. I never have to wait very long. I can call and get an appointment when I need it. Their waiting area is clean and has snacks of all kinds. They let me know if something is wrong with my car. They are friendly and helpful. More
by Brenda514
Employees Worked With
Duane Gibbs
November 02, 2017
Great Service! Service guy Matt patiently listen to concerns about car issue. Received two calls to keep me updated. In the past i did not receive a call when work w Service guy Matt patiently listen to concerns about car issue. Received two calls to keep me updated. In the past i did not receive a call when work was finished. Glad they did this visit. Good service. More
by blutz
Employees Worked With
Matt Helton, Duane Gibbs
November 02, 2017
Exceptional service Duane always goes above and beyond to make my service experience perfect! Awesome service department and Duane is the reason things run so smooth with Duane always goes above and beyond to make my service experience perfect! Awesome service department and Duane is the reason things run so smooth without any issues! Thank you so much! More
by Slmcguffin
Employees Worked With
Duane Gibbs
October 31, 2017
Fast and good did a great job on our service fast and did a great job told us everything they were going to do before hand and even cam out to check on me than so m did a great job on our service fast and did a great job told us everything they were going to do before hand and even cam out to check on me than so much More
by mrtransams7
Employees Worked With
Duane Gibbs
October 30, 2017
Engine light My engine came on and I was having a hard time figuring out what could be wrong. So I went straight to Kia and they fixed me right up and didn't take My engine came on and I was having a hard time figuring out what could be wrong. So I went straight to Kia and they fixed me right up and didn't take all day only 1 hour and half and didn't give me the run around about it. Makes me appreciate them more. More
by Porsha1104
Employees Worked With
Duane Gibbs
October 27, 2017
Amazing Awesome Service Service and Staff Superb..... after a horrible nightmare dealing with Incompetent Knoxville cadillac dealer, IT was such a pleasure dealing with this Service and Staff Superb..... after a horrible nightmare dealing with Incompetent Knoxville cadillac dealer, IT was such a pleasure dealing with this dealership and staff. Fixed my issue under warranty with no hesitation. Car runs like new.... treated me so fantastic gave me courtesy car to use "new CTS Cadillac... More
by Linda H
Employees Worked With
Matt Helton
October 27, 2017
Great Service Had my oil changed Monday. The service dept was very professional, fast and reasonably priced. The customer service I received was excellent. I wil Had my oil changed Monday. The service dept was very professional, fast and reasonably priced. The customer service I received was excellent. I will return again to have more work done in the future. More
by Mary Canter
Employees Worked With
Matt Helton
October 23, 2017
great job brought my GMC truck in for recalls. Staff at Rusty Wallace did a great job. Staff is always courteous and friendly. they are the best. brought my GMC truck in for recalls. Staff at Rusty Wallace did a great job. Staff is always courteous and friendly. they are the best. More
by brian49
Employees Worked With
Duane Gibbs
October 23, 2017
GREAT EXCELLENT SERVICE. I WAS INFORMED EACH DAY OF THE PROGRESS OF MY TRUCK REPAIR BY (MAT ) . IMPRESSIVE.!!!! ALSO THE REPAIR TECH ( DON F.) DID A GREAT J EXCELLENT SERVICE. I WAS INFORMED EACH DAY OF THE PROGRESS OF MY TRUCK REPAIR BY (MAT ) . IMPRESSIVE.!!!! ALSO THE REPAIR TECH ( DON F.) DID A GREAT JOB ON THE REPAIR. THANKS OS MUCH. More
by charlie56
Employees Worked With
Matt Helton, Don Forward
