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Rusty Wallace Cadillac GMC Kia

Morristown, TN

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1,141 Reviews

300 King Avenue

Morristown, TN

37814

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Showing 1,141 reviews

October 20, 2016

Recall service I came to get a recall on my airbag system and was treated with excellence. Even though they were out of my parts,I felt at ease. I would reccend to a More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Dalton, Matt Helton
October 20, 2016

Great Customer Service My experience with the customer service at this dealership has been wonderful. We have used the service department for 5 years and have no complaints. More

by Ashley.Roach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Forward
October 20, 2016

Great dealership I called Friday about warning light on in car. Matt scheduled appointment for Monday. I arrived at 8 a.m. and spoke with Matt. He wrote up car, and 45 More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Helton
Oct 21, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review of your experience with our dealership. We appreciate your feedback. Please contact me at 423-343-4165 regarding your review. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

October 19, 2016

Nice dealership The employees are super nice and helpful. I left happy. I would recommend this dealership. They have a good selection of cars and trucks in their lot More

by Jennifer Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Talley, Rebecca Waldroup
October 18, 2016

Very nice Got oil change .was in and out very fast.everyone was very nice I would recommend this place to my friends .in fact I have to several people and they More

by McGhee,mj 43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Helton
October 17, 2016

Service Team is great Service team at Rusty Wallace is very helpful, courteous and professional. Appointment schedule is on time and they explain and answer whatever quest More

by chris 044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Helton
October 16, 2016

able to perform all the work in a timely fashion.. The service was very good at this dealership. They were able to do everything in less than an expected time. The did a recall and oil change that I ha More

by kia2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Helton
Oct 21, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review of your experience with our dealership. We appreciate your feedback. Please contact me at 423-343-4165 regarding your review. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

October 15, 2016

Absolutely wonderful. Had car serviced and the service department was awesome and very helpful. I would recommend them to anyone. will be back. they are very prompt and did More

by Very happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Coffey
Oct 21, 2016 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for taking the time to post a review of your experience with our dealership. We appreciate your feedback. Please contact me at 423-343-4165 regarding your review. Rita Dalton Quality Assurance Manager Rusty Wallace Auto Group 423-343-4165

October 14, 2016

Artie provided excellent customer service. Artie did an outstang job of minimizing the normal hassels associated with a car deal. The finance team also provided great service as well. This wa More

by Leroy Ervin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artis Heath, Terry Talley, Matt Helton
October 14, 2016

Buick Enclave I had to take my Buick Enclave in for the battery light coming on. They could not find the issue right away. I had to bring it back the next day and w More

by nursenova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Forward
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