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Rusty Wallace Cadillac GMC Kia
Morristown, TN
1,141 Reviews
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Showing 1,141 reviews
September 10, 2016
Wheel Bearing Reason for visit was scheduled oil change and tire rotation, and replacement of faulty right rear wheel bearing. Service was completed under warranty. Reason for visit was scheduled oil change and tire rotation, and replacement of faulty right rear wheel bearing. Service was completed under warranty. My only concern is, now that they replaced the right wheel bearing I will be haunted by the thought that something will go wrong with the left wheel bearing, and I'm not sure why, know the right bearing was faulty, why the dealership didn't also replace the left rear wheel bearing. Other than that, service experience was top-shelf. More
by Dazizzle45
Employees Worked With
Service Manager and his team
September 10, 2016
Verry efficiant and frendly We came in for routine maintenance but our work schedule was nearly the same schedule as the service department is open. Their hours in the sales de We came in for routine maintenance but our work schedule was nearly the same schedule as the service department is open. Their hours in the sales department are open later than the service department and we were able to pick-up car and pay bill at the sales department desk. Work was perfect and had a great and easy experience. More
by MrG
Employees Worked With
service person
September 10, 2016
Great customer service! Great experience! Purchased the vehicle here and had its first service here! Friendly staff, free wifi! Highly recommend this dealership!!! Great pric Great experience! Purchased the vehicle here and had its first service here! Friendly staff, free wifi! Highly recommend this dealership!!! Great prices in vehicles and services. More
by aray526
Employees Worked With
Matt Helton
September 09, 2016
service I was very pleased with the service that this dealership provided. I had my car there for replacement of some headlight bulbs and to find out the re I was very pleased with the service that this dealership provided. I had my car there for replacement of some headlight bulbs and to find out the reason my tire light on the dash was staying on. The tire light was staying on because the tire was under inflated and this was re-set. Problem hopefully solved. The two people that I always go to at this dealership for getting things done in the service department are: Anthony and Don Forward. They have always gone out of their way to help me, no matter how busy they are. I've also noticed how nice they are to other customers. More
by Sandy H.
Employees Worked With
Anthony and Don Forward
September 09, 2016
Great Service and a Great staff! This is the second car we bought from Rusty Wallace and won't be the last. Josh Young and Danny Cody went out of their way to put us in our car! They This is the second car we bought from Rusty Wallace and won't be the last. Josh Young and Danny Cody went out of their way to put us in our car! They are excellent! Kia is a great vehicle and this is my second Soul. If you need a car go to Rusty Wallace they will take care of you when no one else will! More
by Pythornburg
Employees Worked With
Josh Young, Danny Cody
September 08, 2016
great service my expirence was great i always get my oil changed there i enjoy kia motors im on my second automobile from that dealership the staff is always friend my expirence was great i always get my oil changed there i enjoy kia motors im on my second automobile from that dealership the staff is always friendly and helpful More
by littlebit16
Employees Worked With
rita & matt
September 08, 2016
Service body shop The people at the body shop were very courteous and did a very good job of assessing what needed to be done to my vehicle. Work was done in a timely m The people at the body shop were very courteous and did a very good job of assessing what needed to be done to my vehicle. Work was done in a timely manner very pleased with the service. More
by Danny R. Hall
Employees Worked With
luke edwards
September 08, 2016
Excellent Always been satisfied when going to get service to my Kia. Great people very quick service on my car as well. and a really nice waiting area. Thank Always been satisfied when going to get service to my Kia. Great people very quick service on my car as well. and a really nice waiting area. Thank you Brian More
by McCowan79
Employees Worked With
Tim
September 08, 2016
ESCALADE REPAIR We were pleased that the service department kept working deligently to find our "noise" and repair it. We now have our wonderful quiet Escalade ESV b We were pleased that the service department kept working deligently to find our "noise" and repair it. We now have our wonderful quiet Escalade ESV back in top condition. Such a wonderful vehicle it deserves such excellent care and service. Thank you Don and Matt for handling our service issues. More
by Brenda Cobb
Employees Worked With
Don Forward and Matt Helton
September 07, 2016
professional People were professional and courteous in every way. They actually worked very quickly with all repairs and we're very clean with my car. I will ret People were professional and courteous in every way. They actually worked very quickly with all repairs and we're very clean with my car. I will return for all future service. More
by Bill beason
Employees Worked With
don,rita & matt
