Rusty Wallace Cadillac GMC Kia

service everyone there is very nice and answered any questions we had and it didn't take very long for us to get in and out everyone there is very nice and answered any questions we had and it didn't take very long for us to get in and out More

A/C service Had an appointment on 8/19 to check A/C not cooling at all. In a short period of time they had found leaking hose. No part on hand locally, Matt said Had an appointment on 8/19 to check A/C not cooling at all. In a short period of time they had found leaking hose. No part on hand locally, Matt said they would backorder to GMC and quoted a price for the job. That was on a Friday afternoon, Monday afternoon Matt called that part was in and scheduled me in for Tuesday afternoon. I was there less than 3 hours, they got me going with nice cool air. Cost was what was quoted, I feel this was a very reasonable A/C system repair. jeenoch1 More

service very good I will return next time I need service. everyone was friendly the people was very timely and did a good job.see you next time very good I will return next time I need service. everyone was friendly the people was very timely and did a good job.see you next time More

Service oil change Have all my service and oil changes done there. They check everything in one visit, tires, coolant, washer fluid and wipers, belts, hoses, steering an Have all my service and oil changes done there. They check everything in one visit, tires, coolant, washer fluid and wipers, belts, hoses, steering and others. I trust the service I'll get. More

Recall and warranty work Went above an beyond to make me satisfied!Had a service manager that was most courteous in every way that was possible. Even the waiting lounge was cl Went above an beyond to make me satisfied!Had a service manager that was most courteous in every way that was possible. Even the waiting lounge was clean and well maintained More

Happy Customer Front the day we purchased my Kia the salesman Tim, was so good, showed us around the lot, was able to tell us about each vehicle and when we selecte Front the day we purchased my Kia the salesman Tim, was so good, showed us around the lot, was able to tell us about each vehicle and when we selected my Kia the finance gentleman was very knowledgeable and moved us in and out quickly . Having ben contacted about my service needed, very helpful and was able to get an appointment right away, All departments were handled with professionals and pleasant staff. Thank You Rusty Wallace for having such great people. Will see you again soon. More

Power Steering I had my vehicle looked at at Rusty Wallace, they found a way to get my power steering issue covered under GM special policy. This normally over $700 I had my vehicle looked at at Rusty Wallace, they found a way to get my power steering issue covered under GM special policy. This normally over $700 fix cost me $0.00 plus they replaced my drive belt also at no cost. Customer service was great. I only wish they would have called me when my car was done rather than me having to call and check on both visits-the diagnostics then the actual repair. More

Excellent service Excellent and professional service given. The staff were courteous and very professional. Would recommend the service department to anyone. Brenda Dea Excellent and professional service given. The staff were courteous and very professional. Would recommend the service department to anyone. Brenda Deal 3040 Salem Road Parrottsville, Tn. 37843 More

Great experiencr I have gotten my jeep service here since I bought it her .Matt in service department has been really helpful and I've got excellent service I have gotten my jeep service here since I bought it her .Matt in service department has been really helpful and I've got excellent service More

They went the extra mile Recently I had a recall appointment for a used vehicle I had purchased at Rusty Wallace. It was a tow package replacement. A Canadian replacement pa Recently I had a recall appointment for a used vehicle I had purchased at Rusty Wallace. It was a tow package replacement. A Canadian replacement part was installed by mistake. I received a call from the service department manager within a half hour of this happening both apologizing for the mistake and wanting to set up another appointment, at my convenience, to correct the problem. I was appreciative for the immediate response. I set up another appointment where the service team got me in and out before the time I was expecting to get taken care of. Thank you for paying attention to the details. John More