Rusty Wallace Cadillac GMC Kia

Great serviceous fast and efficient😀 Great service. They are courteous, helpful, and efficient, Even though my main residence is in Florida, I look forward to having my car serviced there Great service. They are courteous, helpful, and efficient, Even though my main residence is in Florida, I look forward to having my car serviced there. The facility is clean and comfortable. More

Excellent service dept I called to schedule a factory recall on my van, and on the phone the lady told me to set up a time to bring it because it had several recalls that ne I called to schedule a factory recall on my van, and on the phone the lady told me to set up a time to bring it because it had several recalls that needed to be addressed. I took it in and they had seven recalls done in 24 hrs. It was worth the drive to get there and the service was excellent. I only wished the service dept had Saturday hours for working people who can't get there Monday thru Friday. More

Excellent help with the first car I've purchased This was my first experience in purchasing a car. I had actually come to the dealership to look at a car that was in the process of being sold. The This was my first experience in purchasing a car. I had actually come to the dealership to look at a car that was in the process of being sold. The employees showed me what else they had to offer and had patience as I examined the two vehicles I test drove. I was not in a desparate position were I needed to purchase the car immediately but it was very well-kept, and I was given a good deal on it. It would have been foolish for me to pass it by. More

Collision Center Experience State Farm recommended this collision center for a claim several years ago. I didn't need a recommendation to return when my truck was recently hit i State Farm recommended this collision center for a claim several years ago. I didn't need a recommendation to return when my truck was recently hit in a parking lot. The quality of work brought me back, but Luke and Melissa make a bad situation as smooth as possible. More

Service Experience What a great experience for just an oil change, They were quick, looked at tires, brakes, all fluids and then gave me a written review of the results. What a great experience for just an oil change, They were quick, looked at tires, brakes, all fluids and then gave me a written review of the results. More

Very helpful Very nice I had a check engine light on so I took it to them . They found the problem told me what I needed , ordered the part for me, and gave me a military di I had a check engine light on so I took it to them . They found the problem told me what I needed , ordered the part for me, and gave me a military discount. I would go back again and I have a Chevrolet truck. More

excellent customer service I bought my car in 2011 and even though I live in Bristol I drive my car back to this dealership. Everyone ask me why take that long ride when any Ca I bought my car in 2011 and even though I live in Bristol I drive my car back to this dealership. Everyone ask me why take that long ride when any Cadillac dealer can service you. Well I tried them but customer service is not like Rusty Wallace. So it is worth the trip for me because they go above and beyond the call of duty. Thank you Charlie and staff in service department for making me feel special. Hats off to Rusty Wallace !!! Keep up the Good Work!!!! More