Rusty Wallace Cadillac GMC Kia

Exceptional and Courteous I traveled 1000 miles from Southeast Nebraska to Russellville to take care of my mother, who is on hospice. When taking a trip to Knoxville to pick u I traveled 1000 miles from Southeast Nebraska to Russellville to take care of my mother, who is on hospice. When taking a trip to Knoxville to pick up her best friend, my emissions control light came on. I called your dealership, and you got my car in right away and gave me a ride to Mom's. You were very thorough in finding the problem and ruling everything out and even picked me up to receive my car again. Thank you for all that you did and the welcome. I especially remember Matt's kindness as a service advisor... and our driver also. I wish I could remember his name. More

Just what I want in a service department! When servicing my 2 Kia vehicles Rusty Wallace is prompt and wait time is minimal. The staff is very helpful and the wait area clean and comfortable When servicing my 2 Kia vehicles Rusty Wallace is prompt and wait time is minimal. The staff is very helpful and the wait area clean and comfortable with a TV and coffee available. I have never had an issue when bringing my vehicles to Rusty Wallace for service. More

service dept When servicing my Pontiac g6 Rusty Wallace is prompt and wait time is minimal. The staff is very helpful and the wait area clean and comfortable with When servicing my Pontiac g6 Rusty Wallace is prompt and wait time is minimal. The staff is very helpful and the wait area clean and comfortable with a TV and coffee available. I have never had an issue when bringing my vehicles to Rusty Wallace for service. More

collision repair , Luke did the estimate and had the repairs done , the car was ready when he said and the repair was excellent.I would use them again if needed. , Luke did the estimate and had the repairs done , the car was ready when he said and the repair was excellent.I would use them again if needed. More

Great experience The service department manager was very professional. He took time to explain everything and was very polite. I enjoyed my experience. This makes The service department manager was very professional. He took time to explain everything and was very polite. I enjoyed my experience. This makes me want to deal with them again. More

Professional staff I arrived at the appointed time and was taken care of promptly. My wait to get my vehicle back was not excessive and the wait area was clean, comforta I arrived at the appointed time and was taken care of promptly. My wait to get my vehicle back was not excessive and the wait area was clean, comfortable, and someone made sure the coffee was always fresh and available. Each visit to the service department at Rusty Wallace Kia has been as pleasant and informative of my issues as I would expect. Also, the staff haven't just blown off the problem I have had. They address it even though it has not been a major issue with the vehicle. More

Great Service! I had a great experience with this department! Always helpful and very friendly! I would recommend this dealership to everyone! I have always had a gr I had a great experience with this department! Always helpful and very friendly! I would recommend this dealership to everyone! I have always had a great experience with this dealership. More

good people good to deal with not my first visit always nice people. they do there best to please u all the time. good to do buy from. try them u will love them good to deal with not my first visit always nice people. they do there best to please u all the time. good to do buy from. try them u will love them More

Parking Assist System Repair A while back my Parking Assist System stopped working. I called and was able to make an appointment that fit my schedule, on my next day off. After a A while back my Parking Assist System stopped working. I called and was able to make an appointment that fit my schedule, on my next day off. After a few minutes of trouble shooting the mechanic found that it was a blown fuse, replaced it, and I was back on my way. Fast and friendly service. More

Great Experience with Oil Change I purchased a gently used Ford from Rusty Wallace GMC and all of the sales people, Loan officers, and folks in the service department have been great I purchased a gently used Ford from Rusty Wallace GMC and all of the sales people, Loan officers, and folks in the service department have been great. They answered all my questions and have been really helpful. I actually returned to get my first oil change with the Ford there. They were very nice and helpful and quick! I will defiantly return for all my service needs. More