Rusty Wallace Cadillac GMC Kia

Well done Everyone is always nice and clean. Service is always done in a timely manner. Appointments are easy to schedule. They always do a complementary vehicl Everyone is always nice and clean. Service is always done in a timely manner. Appointments are easy to schedule. They always do a complementary vehicle inspection wich is nice. More

Service Had my Kia Sorento serviced they are always friendly and get the job done. Never have to wait too long and they always go over the details. I always h Had my Kia Sorento serviced they are always friendly and get the job done. Never have to wait too long and they always go over the details. I always have my car serviced here. More

service department Bonnie is wonderful i had a not great experience with the sales crew when I bought my soul but Bonnie has always got me in and out she recommended tha Bonnie is wonderful i had a not great experience with the sales crew when I bought my soul but Bonnie has always got me in and out she recommended that I talk to Ellen who is very nice as well i only wish I had her the first time More

"Best of the Best." Entire staff is always very pleasant, informative, efficient, and professional. I never have a problem scheduling and/or, if necessary, rescheduling Entire staff is always very pleasant, informative, efficient, and professional. I never have a problem scheduling and/or, if necessary, rescheduling an appointment that is most convenient for me. Service is always performed timely and all work is explained to me clearly. More

Always an excellent experience I bought my Kia Optima from Rusty Wallace in Morristown, TN two years ago. It is my first brand new car and I must say it was an excellent experience. I bought my Kia Optima from Rusty Wallace in Morristown, TN two years ago. It is my first brand new car and I must say it was an excellent experience. The entire staff has always been very polite and courteous. They actually care about how they treat a customer. I have never had a problem scheduling an appointment and the service is outstanding. More

Service vehicle Took my Kia in to be serviced and was very satisfied with the service and everyone there was very friendly. I will take my Kia there for all service w Took my Kia in to be serviced and was very satisfied with the service and everyone there was very friendly. I will take my Kia there for all service work. More

Recall I had two recalls on my Kia Sorento. I dropped my car off and was called when it was ready. The employees were extremely nice and my car was fixed qui I had two recalls on my Kia Sorento. I dropped my car off and was called when it was ready. The employees were extremely nice and my car was fixed quickly with no conflicts. I always enjoy dealing with the people at Kia. More

Rusty Wallace Kia I always receive excellent service at Rusty Wallace Kia in Morristown. Work on vehicle is always done correctly. Employees are alway very friendly. Al I always receive excellent service at Rusty Wallace Kia in Morristown. Work on vehicle is always done correctly. Employees are alway very friendly. Always get apt quick. More

Never Again I would NEVER recommend this dealership to anyone. I have been lied to and have had VERY POOR service. They promise to give me call backs when I call I would NEVER recommend this dealership to anyone. I have been lied to and have had VERY POOR service. They promise to give me call backs when I call concerning my car and they have failed each time to do so. I purchased a 2015 Kia Optima on August 23, 2014 and two months after having this car, my motor blew up. Yes, they fixed my car, but when I called to check on my car, they had told me they put a BRAND NEW motor in my car. Little did I know that this motor was not BRAND NEW, it had just been rebuilt. That then puts me driving a used car, but still paying for a 2015, new car. My car has already been towed twice. Once because my motor blew up and another (recent) time because my lights on my dash came on. I could go on and on about how terrible my experience has been and I can truly say that Rusty Wallace Cadillac GMC Kia has not met my satisfaction yet. Again, I would not recommend a Kia brand vehicle to anyone, nor would I recommend this particular dealership. More

JReid Bought tires, oil change, and recall on my Cadillac. Service personnel were very pleasant to work with and work was done in a very minimal amount of Bought tires, oil change, and recall on my Cadillac. Service personnel were very pleasant to work with and work was done in a very minimal amount of time. Price was very competitive. I was certainly pleased. More