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Rusty Wallace Cadillac GMC Kia
Morristown, TN
1,141 Reviews
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Showing 1,141 reviews
February 18, 2014
Nervous wreck, purchasing my car. I wasn't sure what was going to happen, and what the end result of this purchase would be, but Sierra made my life SO much easier. I purchased the car I wanted, needed, was going to happen, and what the end result of this purchase would be, but Sierra made my life SO much easier. I purchased the car I wanted, needed, and was hoping for and Terry and Sierra worked super hard to make sure that the financing and payments were what I needed. More
by lboyte
Employees Worked With
Sierra Robison
February 18, 2014
Everyone was very friendly, professional and they listen to all of my needs . They did a great job and did it in a very timely matter. I will be going back in the future and i will recomend them to others to all of my needs . They did a great job and did it in a very timely matter. I will be going back in the future and i will recomend them to others More
by dbarker64
Employees Worked With
Kelly
February 17, 2014
to start out I had been in the doctors office from 10 am that till 3:30 When I discovered that my car was dead. NOTHING !ok, so all up set and broke down. Did Google search, checked out a few dealers then I that till 3:30 When I discovered that my car was dead. NOTHING !ok, so all up set and broke down. Did Google search, checked out a few dealers then I called this service dept. and I spoke with a very kind and patient young lady , she informed me right up front with it being so late that it would be Monday before someone could even check it, that is after I have it towed there ! The honesty was great ! You see Im a stoke patient with a few speech impediments , I have had so many people start out as soon as they hear me speaking , thinking that because my mouth doesn't say what my brain is thinking they can walk all over me... It was awesome to deal with Tammy she was very honest, upfront, informational. She keep me informed with all services BEFORE they was done. She made sure I was aware of what the total would be with each service and which ones was needs and which was on a warranty issues. I feel very safe in saying that I would refer this Dealer/Service Dept. to any and all of my friend and family. Thank You Tammy for restoring my faith in dealership services depts. More
by TinaRatcliff
Employees Worked With
Tammy
February 17, 2014
Every person I delt with was extremely nice and polite and was very helpful. I received excellent service. They take excellent care of my vehicle. I would highly recommend their service! and was very helpful. I received excellent service. They take excellent care of my vehicle. I would highly recommend their service! More
by jmmcmahan2014
Employees Worked With
Kelli, Artis, Tamatha
February 13, 2014
I stopped in with no appointment to see if they would check why the "check engine" sensor was on. Duane Gibbs in the service department not only had them check it, he got the car in right away for servi check why the "check engine" sensor was on. Duane Gibbs in the service department not only had them check it, he got the car in right away for service. While attempting to fix the problem, the computer in my car crashed. They immediately got me a rental car, ordered a new computer for my car and I was able to pick up my car 2 days later. Fast, friendly and thorough. I will go back for all of my Kia service needs. More
by cheridley
Employees Worked With
Duane Gibbs
February 11, 2014
The Service Department was very quick to schedule our service appointment. When we arrived, we were greeted by a very friendly and courteous staff. They took our vehicle in quickly and performed the nece service appointment. When we arrived, we were greeted by a very friendly and courteous staff. They took our vehicle in quickly and performed the necessary service that we requested. In a short time, they came and got us and even walked us out to our vehicle afterwards. The price was very reasonable for the service performed. I would recommend this dealer to anyone for the quality of service and also the friendliness and helpfulness of the entire staff. More
by thp5581
Employees Worked With
Dewayne
February 11, 2014
my name is mike carter, we had the best experience buying a car there. I drive a truck and I am not able to go set and spend time at the dealer. I did almost all of my deal over the phone. they were h buying a car there. I drive a truck and I am not able to go set and spend time at the dealer. I did almost all of my deal over the phone. they were happy to work with me and, I fell they did everything they could to help get in the car we wanted. one of the main reason I went there we have two kias that we actually bought at different dealer who went out of business. they have been doing the service and warranty work on for the past few years. the service department have always treated very well. when thinking about buying a car at a dealer. thought it made sense to go to one that would be able to go beyond the sale. I always do research when I think about buying something they gave me a fair price on the car. I would highly recommend this dealer . More
by mikeandcindy
Employees Worked With
sierra, sales person
February 08, 2014
I like going to RW for service because their quick and on top of it. The prices are reasonable and they make recommendations that keep you on the road and safe. top of it. The prices are reasonable and they make recommendations that keep you on the road and safe. More
by LauraAdkins
Employees Worked With
Duane
February 07, 2014
excellent service and renewed showroom lets you feel excellent service and renewed showroom lets you feel welcome and also free coffee.Everyone is very pleasant and helpful. and the price was very rea excellent service and renewed showroom lets you feel welcome and also free coffee.Everyone is very pleasant and helpful. and the price was very reasonable. More
by Nick1
Employees Worked With
Kelli
