Rusty Wallace Chevrolet

The collision center has horrible communication and it should not take 29 days to repair a bumper. I cannot recommend this dealership. should not take 29 days to repair a bumper. I cannot recommend this dealership. More

I bought a 2013 Volkswagen Eos June 2022. I also purchased an extended warranty . I need work done on it and they refuse to give me a copy of my warranty coverage. They won't even answer my I also purchased an extended warranty . I need work done on it and they refuse to give me a copy of my warranty coverage. They won't even answer my calls. I've given them business for almost two years. Sad situation. More

My experience buying a new truck was handled very professionally by the salesman, Keith, and all the other employees at Rusty Wallace that I dealt with in purchasing my new truck. I am a very satisfi professionally by the salesman, Keith, and all the other employees at Rusty Wallace that I dealt with in purchasing my new truck. I am a very satisfied customer. More

Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" and was starting. I tried to use AAA, but that is a whole different complaint for a different post. So a few days later a Rusty Wallace Chevrolet guy called me and stated "we can not get into the computer to fix the recall so were going to have to unlock the computer which is going to cost $128 plus tax ($138). Reluctantly I said go ahead. Fast forward, approx 1 week later they called and said "they fixed the problem and it's ready to go". So I go pick it up. When I get into the car, The engine light was on and a message that "Reduced Propulsion" was on the screen. I went back inside and they got the mechanic and manager. The manager looked up the codes and said it's the power module above the battery and they are not certified to do that (which is fine). They said Reeder Chevrolet can take care of and it should be covered by a warranty. So I drive it to work and when I get in it to leave, low and behold, It won't start and is doing the same exact thing it was doing before I took it to Rusty Wallace. So I have it towed to Reeder since they will need to fix the control module. I call Rusty Wallace Chevrolet today and tell them what happened and said I need a refund of the $138 that I paid for them to fix my car. The Manager said he doesn't think they need to refund the money because they worked on the car and was owed that money.,MM,KM Long story short they wouldn't give me the refund so I pain $138 for NOTHING. Thanks RUSTY WALLACE CHEVROLET in Clinton TN for doing HONEST business for people. Your AWESOME! GOOD FOR NOTHING CROOKED THIEVES! More

Jeff Bailes went above and beyond in helping us with the replacement of a windshield wiper transmission. Our granddaughter's wipers stopped during a hard rain storm. She had her 4-yr-old and 3-month-old wit replacement of a windshield wiper transmission. Our granddaughter's wipers stopped during a hard rain storm. She had her 4-yr-old and 3-month-old with her. We called the dealership, and Jeff told us about the GM Special Policy on her 2015 Equinox. We picked up the car, dropped it off at the dealership, and it was fixed in a couple of hours. We appreciate them so much, because our granddaughter couldn't get to work or daycare without the car. Thanks to Jeff and the mechanics, she was back on the road in no time. More

The salesman and financial department are very nice. They answered all my questions tried to get me the best options to fit what I was looking for. answered all my questions tried to get me the best options to fit what I was looking for. More

Best car buying experience we have ever had. Trevor, our salesman was amazing, very professional and honest about everything. He made sure to answer every question we had and explained, in detail all the fe salesman was amazing, very professional and honest about everything. He made sure to answer every question we had and explained, in detail all the features on the vehicle. Highly recommend purchasing a vehicle at this location. More

Great buying experience! My 2006 Impala with 178,000 miles had been a great car but I was in the market to replace it. I was looking for used or new but had not had much luck My 2006 Impala with 178,000 miles had been a great car but I was in the market to replace it. I was looking for used or new but had not had much luck with other Chevy dealers. I reached out to Blake and he encouraged me to swing by the dealership. While not having much inventory on the lot he offered a new 2018 from one of their associated dealerships. I was skeptical at first but he was able to get me pictures of the car and the list of all features and options. We negotiated a painless deal and I was able to pickup my car tonight! My new 2018 Impala made my 2006 version seem like a no-frills ride - a lot of changes in 12 model years! I'm very pleased with the entire experience and look forward to many years with my new car! I highly recommend Rusty Wallace Chevrolet for your auto needs - top-notch! More