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Rusty Wallace Ford

Dandridge, TN

4.9
314 Reviews

134 Sharon Drive

Dandridge, TN

37725

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Showing 314 reviews

September 07, 2021

We have worked with Rusty Wallace Ford and specifically with Aaron for the last 10 years. Having service there as well as purchasing our last 2 vehicles from them. Great service, no pressure, great value More

by rwpconsult
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Miller, Tim Keck, Robert Wolford, Jeremy Gass
September 04, 2021

I want to give a big Thanks to Shane Farley ‘’The Big Guy’’ and The Financial Department for putting me in a new vehicle y’all done a Fantastic Job Guys, Thank u so much! More

by Tasha Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Keck, Robert Wolford, Jeremy Gass, Lillie Voncannon
September 03, 2021

I had a great experience at this dealership. No pressure to buy and they were very helpful and still are. Aaron, Eric and Chris; Thanks More

by janclues1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC FREEMAN, AARON MILLER, CHRIS CAGLE AND THE FINANCE GUY, VERY NICE, Jeremy Gass
July 31, 2021

Eric bige Freeman is the best salesman I have ever dealt with in my 30 years of purchasing my own vehicle. I I have purchased my last 11 vehicles from Eric for my family new and used vehicles for my 5 teena More

by Samjohnson478
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cagle , Robert Wolford
July 29, 2021

Thank you John and Chris, awesome guys and great service. I would definently reccomend. Really enjoying my new truck. I will be back when it's time to get it serviced. More

by crisssy1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Eric Chris Cagle
July 21, 2021

The sales and finance department was awesome. Shane Farley and the rest of the team was friendly and energetic. GREAT WORK for the sales, finance. More

by bettygibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Farley Sales Consultant, Dylan Finance Dept
Jul 22, 2021 -

Rusty Wallace Ford responded

Betty, Thanks so much for all the kind words.

July 17, 2021

Aaron Miller did a fantastic job helping my husband and I with our purchase we will buy from him again and again. He is a fine salesman More

by Angelaomarymiller
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Financial department
Jul 22, 2021 -

Rusty Wallace Ford responded

Thanks for the 5 star review and glad you had a good experience.

Jul 22, 2021 -

Angelaomarymiller responded

We have bought 3 cars and a motorcycle from Aaron Miller at rusty wallace Ford and have had a great experience each time

July 06, 2021

Bought a New Explorer, rear automatic lift had daily problems. After several attempts I was told to go elsewhere for service. Very, Very poor service. More

by Pastor Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert the GM is pathetic., Tim Keck, Robert Wolford, Jeremy Gass, Lillie Voncannon
Jul 21, 2021 -

Pastor Kim responded

UNPROFESSIONAL

Jul 21, 2021 -

Pastor Kim responded

Never, Never could trade with this unpleasant, unprofessional managment and service department.

Jul 22, 2021 -

Rusty Wallace Ford responded

Sorry we could not resolve your problems.

Jul 22, 2021 -

Pastor Kim responded

You didn't really try. You know it and so do I. Lance Curtis fixed the problem in 1 day. Now you have lost many customers because of it.

June 29, 2021

Very good service from the sales department and finance manager.. Worked really hard to get me in the truck i wanted.... Thank you guys i will buy all my vehivles from you in the future. Bob Verhoeve More

by investigations4710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane "The BIG GUY", Tim Keck, Robert Wolford, Jeremy Gass, Lillie Voncannon
Jul 22, 2021 -

Rusty Wallace Ford responded

Thank you for the 5 star review.

Jul 22, 2021 -

Rusty Wallace Ford responded

Thank you for the 5 star review.

June 24, 2021

You can’t ask for better people to do business with!!! More

by hooper.kelly1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chaffins, Robert Wolford
Jul 22, 2021 -

Rusty Wallace Ford responded

Kelly, Glad we could help you again.

Jul 22, 2021 -

Rusty Wallace Ford responded

Kelly , Glad we could help you again.

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