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Rusty Wallace Ford
Dandridge, TN
315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 315 reviews
January 14, 2021
I called and spoke to John Eric on a Thursday night and told him what I was looking for. By Friday night we drove our fantastic Escape home.. John met all my requests and got the payment exactly what I had told him what I was looking for. By Friday night we drove our fantastic Escape home.. John met all my requests and got the payment exactly what I had asked for. The Finance Manager was terrific as well. Everyone VERY friendly and helpful. I moved to this area 3 years ago and have seen many cars with Rusty Wallace Ford and thats why I called them. Thank you for making it so easy. More
by michaelpatrick52
Employees Worked With
John Eric
January 08, 2021
From the first call everyone was pleasant, professional and informative. They answered all the questions my wife and I had with no hesitation. Best experience we have ever had buying a new vehicle. Aaron, and informative. They answered all the questions my wife and I had with no hesitation. Best experience we have ever had buying a new vehicle. Aaron, Chris and Daniel even the receptionist made us feel welcome. Thank you! More
by Mike
Employees Worked With
Aaron Miller, Chris Cagle, Daniel Williams
January 04, 2021
I can’t say enough about the ladies and gents here at Rusty Wallace Ford. Small, hometown dealership that feels like you’re hanging out with friends whether it’s sales or service. I worked with Nic Chaff Rusty Wallace Ford. Small, hometown dealership that feels like you’re hanging out with friends whether it’s sales or service. I worked with Nic Chaffins and he provided one of the most laid back experiences I could ask for. Thanks Nic! If you’re looking for a new or used vehicle, you owe yourself at least a stop in at a Rusty Wallace Ford. More
by Cmcgill001
Employees Worked With
Nic Chaffins, Tim Keck, Robert Wolford, Jeremy Gass
December 26, 2020
Seen a used BMW they had online that I wanted to buy. Came in around 5pm and even being later in the day everyone was exceptionally in a good mood. Eric "Big E" Freeman took care of me and helped me get Came in around 5pm and even being later in the day everyone was exceptionally in a good mood. Eric "Big E" Freeman took care of me and helped me get the exact payment I wanted and was effortless. He made the whole process simple, even the finance gentleman he sent me to was very helpful! Also the fact they used TVA for their financing was perfect! More
by gtaylor7655
Employees Worked With
Eric Freeman (Big E)
December 21, 2020
Incredibly happy with my overall experience at this dealership. I appreciated the respect and patience of the whole team! It was a breath of fresh air being new to the area. We expressed what we were l dealership. I appreciated the respect and patience of the whole team! It was a breath of fresh air being new to the area. We expressed what we were looking for and they found it at a comparable price! Would HIGHLY recommend doing business with these guys! More
by HJ
Employees Worked With
Aaron Miller
December 20, 2020
I went in for an oil change and drove out with a 2021 Ford F250. Aaron was our sales rep. and I couldn't ask for a better one. He was very knowledgeable through the entire process. Ford F250. Aaron was our sales rep. and I couldn't ask for a better one. He was very knowledgeable through the entire process. More
by darrellvanhooser
Employees Worked With
Aaron Miller & Chris Cagle
December 19, 2020
Purchased 2020 Explorer from Aaron, overall a great experience. The process was smooth, everyone at the dealership was very personable. Whenever I decide to buy another vehicle I will definitely be bac experience. The process was smooth, everyone at the dealership was very personable. Whenever I decide to buy another vehicle I will definitely be back More
by BMCDMD
Employees Worked With
Aaron
December 16, 2020
Thanks Shane for an excellent job. The customer service at Rusty Wallace Ford was impeccable. Everyone, especially Shane went above and beyond to meet our expectations! I’ll be back to Rusty Wallace Ford at Rusty Wallace Ford was impeccable. Everyone, especially Shane went above and beyond to meet our expectations! I’ll be back to Rusty Wallace Ford More
by Art
Employees Worked With
Shane Farley, Robert Wolford, Jeremy Gass
December 16, 2020
Thanks to Eric Big E and Brendon for helping my husband and I find a wonderful truck. They were so patient with us and were determined to find us a truck we truly loved. We will be back in the future! and I find a wonderful truck. They were so patient with us and were determined to find us a truck we truly loved. We will be back in the future! More
by A Feezell
Employees Worked With
Eric Big E and Brendon
