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Rusty Wallace Ford

Dandridge, TN

4.8
316 Reviews

134 Sharon Drive

Dandridge, TN

37725

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Showing 316 reviews

December 04, 2017

Best place to buy a car or truck I just completed the purchase of my tenth auto from Rusty Wallace Ford and nine of them from Eric Freeman and I am still very pleased with he level of More

by Kcolonel96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Freeman
Apr 20, 2018 -

Rusty Wallace Ford responded

Wow, thank you so much for trusting us with your automotive needs for the tenth time! Eric is amazing, we are extremely lucky to have him as part of our team. We're honored to serve you and look forward to helping you again when you're ready to purchase your next vehicle!

September 28, 2017

Love the experience I had wanted a new Escape and my salesman Eric BIgE Freeman went above and beyond to help me get the vehicle I wanted. Our finance guy Daniel was very More

by Terri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Daniel
Nov 22, 2017 -

Rusty Wallace Ford responded

Thank you for taking time to write a review. We're glad you had a good experience!

September 16, 2017

Going Above and Beyond! In all sincerity Aaron Miller was very courteous and worked very hard in finding the right car with the right price in meeting my mother's needs. Also More

by Debby01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Tim, Dillon
Nov 22, 2017 -

Rusty Wallace Ford responded

Thank you for taking time to write such a stellar review and especially for giving us 5 stars. We look forward to seeing you when it comes time for you to trade in your car!

September 14, 2017

Awesome cars, wonderful people! Aaron Miller helped to make my car buying experience both simple, & enjoyable. Then, Dylan the actual purchase a pleasure. The staff at Rusty Wallace More

by Tom1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Miller, Dillon
Nov 22, 2017 -

Rusty Wallace Ford responded

Thank you for taking the time to provide us with a 5 star review! We take pride in providing our customers with just what you described, a professional yet pleasant experience.

May 11, 2017

Important and satisfied I have had my 2016 F-150 for a year now and am very satisfied with my experience. My salesman Shane Farley has been there to answer questions and help More

by James Lowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Farley
Nov 22, 2017 -

Rusty Wallace Ford responded

We appreciate you taking the time to write a review and provide such great detail. Shane is a great guy and he wants nothing more than to see his customers completely happy with their experience here at Rusty Wallace Ford.

May 02, 2017

Pleased with our salesman Shane. We were very pleased with our dealings with Shane in the purchase of our 2017 Ford Explorer. Low key individual, did not try to pressure us into maki More

by Bougainvilla
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 22, 2017 -

Rusty Wallace Ford responded

Thank you for taking the time to write a review and give Shane kudos. We appreciate your business!

March 18, 2017

Great Experience Shane and Daniel were great to work with on our 2017 Edge,, The best experience we have ever had buying a new car, we will refer our friends and famil More

by nkfdladies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Farley, Daniel Williams
Aug 22, 2018 -

Rusty Wallace Ford responded

Thanks for the review

March 13, 2017

Great Sales and Service Dylan and Shane were great helping us find our 2017 Ford Escape. They helped us find what we wanted and informed us about all the different features. More

by Brenda Stump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan and Shane
Aug 22, 2018 -

Rusty Wallace Ford responded

Thanks for review.

March 08, 2017

Top notch service My salesperson Logan was great. He knew all about THE EDGE, which is what I was interested in. Car handled like a dream. Great power and good fuel More

by Elrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
Aug 22, 2018 -

Rusty Wallace Ford responded

Thank you for taking the time to submit a good review

February 22, 2017

2017 fusion sport Called and set appointment for an oil change. And received and was charged for oil change and tire rotation. I was told that is what they recommen More

by timothy gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Aug 22, 2018 -

Rusty Wallace Ford responded

Thanks for the review sorry for any misunderstanding.

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