Rusty Wallace Ford

Made the experience of purchasing my 22 Bronco a breeze. Aaron was great to work with and answered all my questions. Aaron was great to work with and answered all my questions. More

Great Dealership with knowledgeable and helpful folks in all departments. This was our second vehicle purchase for Rusty Wallace. Shane Farley and Walt Rickman listened to my wife's requirements for a new o all departments. This was our second vehicle purchase for Rusty Wallace. Shane Farley and Walt Rickman listened to my wife's requirements for a new or used vehicle and got her just what she wanted. An excellent buying experience. More

I had scheduled an appointment to have the trailer harness repaired on my 2018 Ford Escape with the service department. There was an open recall for my 2018 Ford Escape also I was not aware of. When I harness repaired on my 2018 Ford Escape with the service department. There was an open recall for my 2018 Ford Escape also I was not aware of. When I got the Escape back, Liz, in the Service Department, not only got the harness fixed, better than when I bought the vehicle, I might add, but also ensured the recall was handled. Shane, our salesman, ensured we had a loaner during the repair and service and handled everything for me. Thanks so much to both Liz and Shane for the wonderful support! Brent and Chris More

Fourth vehicle this year bought from my family…this is our home for purchasing and being taken care of. our home for purchasing and being taken care of. More

Aaron has been my salesperson for 2 car purchases in 4 years. He is above and beyond with his customer service. I feel at home at Rusty Walllace Ford Dandridge. Also, their service department is wonderful years. He is above and beyond with his customer service. I feel at home at Rusty Walllace Ford Dandridge. Also, their service department is wonderful. I won't buy a car anywhere else. I am beyond pleased not only with Aaron, but the entire team. More

Great customer service, found me a truck that I wanted and didn't hassle me to make the sale. and didn't hassle me to make the sale. More

Salesman Curtis Vires very professional and helpful. Manager Tony Atkins very professional and helpful. Dylan Loy very professional and helpful. I can't say enough about the service I got from these 3 Manager Tony Atkins very professional and helpful. Dylan Loy very professional and helpful. I can't say enough about the service I got from these 3 guys. Now I will say the finance manager Daniel Williams, I felt like he was very rude and disrespectful to me and my wife, If it wasn't for Tony coming to my car as I was leaving, The Daniel thing would have been a deal breaker. 5 star for the 1st 3 guys I mentioned, 0 stars for Daniel. More

Dylan was wonderful and very knowledgeable! Best experience we have ever had buying a new vehicle! Extremely happy with our purchase! Best experience we have ever had buying a new vehicle! Extremely happy with our purchase! More

I really enjoyed my experience at the dealership and Dylan Loy was a great salesman he was very helpful knew exactly what I was looking for and answered all my questions and told me to call him anytime Dylan Loy was a great salesman he was very helpful knew exactly what I was looking for and answered all my questions and told me to call him anytime I had a question [r help with service. Thanks so very much William Gross More

They had the vehicle we were looking for. I found one at another dealership and they didn’t seem to care if they sold it or not. Rusty Wallace Ford went the extra mile. Our salesman was Chris I found one at another dealership and they didn’t seem to care if they sold it or not. Rusty Wallace Ford went the extra mile. Our salesman was Chris Shultz and he did a great job getting us in our new Explorer. They gave a great trade in value too. Highly recommend Chris and the dealership. More