Rusty Wallace Honda

I LOVE my 2013 Honda Accord Coupe I had been seriously looking to purchase a 2012 to 2014 sedan type vehicle for a couple of weeks around the local Knoxville area. On our way to the a I had been seriously looking to purchase a 2012 to 2014 sedan type vehicle for a couple of weeks around the local Knoxville area. On our way to the airport motor mile, we decided to drive through and just check out the lot at Rusty Wallace Honda off Callahan Road. We were greeted by Mike England, who was extremely knowledgeable, very helpful, and professional. I explained that we were on our way to Alcoa and really NOT wanting to spend all day inside negotiating since it was Labor Day. After a few questions, he quickly assessed the type of auto I was interested in, pointed us in the direction of several comparable cars, with a synopsis of the current available financing. Mr. England had my trade-in evaluated while we were test driving a 2013 Accord. After a very reasonable trade-in allowance and purchase price, the entire process with Mr. England and the Sales Manger was handled in a unremarkable timely fashion, which I found refreshing. We were out of there in about 3 hours with all my questions answered. The entire staff at Rusty Wallace Honda was a pleasure to deal with and made my day. I got a GREAT DEAL at Rusty Wallace Honda and so glad that we stopped there before going to Alcoa. I love my 2013 Honda Accord. Denise More

My daughter is happy! Mike England was great with helping me and my daughter. Mike was exceptionally patient as you know how teenagers can be. I will be shopping at Rusty Mike England was great with helping me and my daughter. Mike was exceptionally patient as you know how teenagers can be. I will be shopping at Rusty Wallace Honda on Callahan Dr again and I hope Mike England will be my salesman. Great guy. More

Great dealership I purchased my vehicle through Mike England. He was friendly, professional, and knowledgeable. Rusty Wallace Honda had the best deal for the car I wan I purchased my vehicle through Mike England. He was friendly, professional, and knowledgeable. Rusty Wallace Honda had the best deal for the car I wanted. I would highly recommend both Mike and Jason. They both made the car buying process quick and painless. They were extremely helpful and I love my new car. More

Rusty Wallace Honda of Knoxville - A Great Dealership Mike England and Rusty Wallace Honda are top notch. Just bought a Pilot Touring and could not be happier. The Pilot was showroom clean and ready for m Mike England and Rusty Wallace Honda are top notch. Just bought a Pilot Touring and could not be happier. The Pilot was showroom clean and ready for my wife and I. Mike England went above and beyond to locate the exact color, interior, features and took the time to give me a detailed tour of the controls. Coming from a 2002 Pathfinder to this Pilot was like learning a new language. However, that extra touch to explain prepared me for my drive home. A kudos to Troy in finance for explaining exactly what each charge was for. Not once did I feel uncomfortable or felt like I was paying for something extra I didn't agree to. Straight forward no-nonsense. For all of you out there. I was a tough customer and had my guards up. I done my research, pre-approval, credit score, studied the Pilot in depth. I was not in the business to deal with a salesman that looked at me like a dollar sign. Trust me, Mike England is extremely professional, will go above and beyond and put you at ease. Buying a new vehicle is stressful with today's prices but I got a GREAT deal. No buyers remorse here. I'm all in. Bottom line, we will be buying another car soon for my wife. Guess where? Thank you Mike, Troy and the Honda family. I'm a customer for life. Best Regards, Jeff More

Inflexible and not friendly. It seemed like I was going to have a great experience based on the friendly and helpful contact with the receptionist who answers the phone. However, It seemed like I was going to have a great experience based on the friendly and helpful contact with the receptionist who answers the phone. However, from the moment that I walked up to the service rep, it was downhill from there. He was not friendly and certainly not accommodating. I used the term inflexible. He took his time even looking up from the computer and acknowledging me. There were no thank yous, appologies, or friendliness exhibited. More

Great dealership My experience at Rusty Wallace Honda was great. Their staff and dealership was very easy to work with. I felt that I got a very fair price in my favor My experience at Rusty Wallace Honda was great. Their staff and dealership was very easy to work with. I felt that I got a very fair price in my favor. I would certainly recommend this dealership and sales person to anyone. More

Best Car Buying Experience Ever! My salesman, Travis Harrop was very friendly, and worked to get me as close to price I needed. No hassles No gimmicks It was Fantastic My salesman, Travis Harrop was very friendly, and worked to get me as close to price I needed. No hassles No gimmicks It was Fantastic More

Great customer service from Sales Rep Ronnie Hodge After a long and stressful couple years, and a life changing move back to the east coast (TN) due to a divorce, I decided it was time to be out with t After a long and stressful couple years, and a life changing move back to the east coast (TN) due to a divorce, I decided it was time to be out with the old and bring in the new with a used (new to me) vehicle from Rusty Wallace Honda. I was referred to this dealership by my sister/friend of over 30 years and her daughter, as they had bought several vehicles from this dealership. I was met in the showroom by a rep Ronnie Hodge, ( who believe it or not was their salesperson as well on their purchases in the past) whom I can't say enough great things about. He was professional, caring and most helpful with my situation which was emotional at best. I never felt pressured or anxieity as I was trying to figure out what I really needed and wanted to do. I have had a fantastic experience with this sales person, and I refer him to everyone I know who is looking for a new or used automobile. I have to say Ronnie made sure I was taken care of and I was completely satisfied with the decision I made on buying my Pilot, which by the way is a wonderful vehicle. Ronnie is a true asset to Rusty Wallace Honda! More

Recommended Price is very good. Customer service is good also. Tried to nicely work with customers to solve all problems. I am very satisfied with the final solut Price is very good. Customer service is good also. Tried to nicely work with customers to solve all problems. I am very satisfied with the final solution. More

Excellent salesman Mike England. My experience of buying a new car was great at Rusty Wallace Honda. my salesman, Mike England, was never pushy and treated me with upmost kindness and My experience of buying a new car was great at Rusty Wallace Honda. my salesman, Mike England, was never pushy and treated me with upmost kindness and respect. As a 35 y/o lady that was car shopping alone I can say I would recommend Mike to everyone. He took his time to set up my blue tooth demonstrated how to use it. He gave me his number to call him if I got home and forgot anything or had questions. He is one of a kind! More