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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
February 27, 2024
Knowledgeable and very helpful David was very attentive to all my needs and made sure I got just what I wanted. He is great to work with! to all my needs and made sure I got just what I wanted. He is great to work with! More
by KKBOWEN86
Verified Customer
February 25, 2024
The Alcoa staff was very attentive. . they listen to my wants an needs and did everything to make it happen... . they listen to my wants an needs and did everything to make it happen... More
by westlakedana
February 24, 2024
Fast friendly service. Nice waiting room. Always able to get an appointment within the next week. Communication regarding my cars service excellent! Nice waiting room. Always able to get an appointment within the next week. Communication regarding my cars service excellent! More
by Kelley D.
February 24, 2024
I was nervous about going in there, never been to a shop without hubby but Jay made the whole thing easier. He was super kind and patient and willing to make it work. I was super appreciative for that. without hubby but Jay made the whole thing easier. He was super kind and patient and willing to make it work. I was super appreciative for that. More
by wjenna75
February 24, 2024
Best bunch of folks we have ever worked with! They did everything possible to get our son in the KIA he wanted! They did everything possible to get our son in the KIA he wanted! More
by yoyothyme
February 23, 2024
Friendly service. Very clear about the service plan and pricing. Finished quickly I appreciate the fact that they offered a rental while the car was being serviced. Very clear about the service plan and pricing. Finished quickly I appreciate the fact that they offered a rental while the car was being serviced. More
by Caraliemcdade
Employees Worked With
Robert
