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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,411 reviews

June 02, 2021

Hey Brian! I just wanted to say Thank you for the amazing customer service. You, Aubrey, clay, and the other gentleman who drove down yesterday provided ! We are so happy and can’t wait to enjoy this new car More

by brittanypompe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
June 02, 2021

Jenna always gets things done for me and quickly! I enjoy the waiting area and snacks. I really like the car wash too. Add detailing and you guys would be awesome. More

by rosa.howar69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
June 02, 2021

They always do a great job on my service/maintenance needs. The young man who assisted me listened to my personal issues, heard them, and worked around them. In addition made sure my car was ready when More

by BobbieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
June 02, 2021

Used them before very satisfied with the service department that's the reason I bought a new kia rio would recommend to other customers. Thanks More

by Howdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dylan Hatula
June 02, 2021

Thought I wanted a Serento, but went for the Sportage. It was easy to test dive both cars to find the one that was right for me. I appreciate the time and effort that was shown to me to help make this d More

by kegan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

When I arrive they always communicate in detail. Remind me of the snacks and drinks available my car is ready before the time frame given to me and go over what they did More

by WTERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 01, 2021

Alex and associates were courteous and knowledgable. Worked us in earlier than expected and did a great job. Thank you for your great work. We will definately be back. More

by KE-MCMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
June 01, 2021

Everyone was kind and professional. Provided cost information for next appointment, which gave you a heads up on possible expenses. Thanks for your help and assistance. More

by DEANBURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 01, 2021

The Service Department, Cory and Chase, have clearly understood my problem and gone the extra mile to fix it! I’m grateful for a good loaner car for the time my car was at the dealership. They’re very More

by DP Love my Kia Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 01, 2021

Good experience dealing with Tyler Kitts. No pressure sale. Not your typical feeling of " car salesman". Would recommend to anyone looking to purchase a vehicle. More

by LOWEPARTYOFSIX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
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