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Rusty Wallace Kia Alcoa
Louisville, TN
6,333 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,333 reviews
May 15, 2021
Went to have my car serviced. They did a good job, But since have called three to four times a weeks trying to sell me a car. If I needed a car I would buy one. Tired of being harassed to get a car. since have called three to four times a weeks trying to sell me a car. If I needed a car I would buy one. Tired of being harassed to get a car. More
by trek fan
Employees Worked With
Jenna Mayes
Helpful May 15, 2021
I asked to have tires rotated as well as my regular maintenance service. They did not do this. Disappointed however the person I dealt with was very kind and nice to me. maintenance service. They did not do this. Disappointed however the person I dealt with was very kind and nice to me. More
by VDagnan
Verified CustomerEmployees Worked With
Corey Husketh
May 14, 2021
It was great Greg Taylor was a good sales man I told him what I wanted to pay monthly and the features I wanted on the car even though the payments were a little higher he showed me a Kia Sportage at fi him what I wanted to pay monthly and the features I wanted on the car even though the payments were a little higher he showed me a Kia Sportage at first wasn’t sure about it but it’s perfect I love it. He even showed me how to use slot of the features in it. More
by eldercindy582
May 14, 2021
The entire team worked together to make buying my new car a pleasant experience. I never felt like I was being pushed to purchase a car. They were honest, sincere, helpful, and knowledgable about the vehicle a pleasant experience. I never felt like I was being pushed to purchase a car. They were honest, sincere, helpful, and knowledgable about the vehicles. I would reccommend this dealership to everyone. More
by CRISSY
Employees Worked With
Other Employees :
I wish I coyld remember manager and finance gentlemen's names. They were awesome. Josh delivered my car to me and he was wonderful. Thanks to each of you fir making this experience great!, Brandon Chaffins
May 13, 2021
The repair to my car was quick and efficient. All of my appointments at Rusty Wallace Kia have been outstanding. Great customer service in the Service Department! appointments at Rusty Wallace Kia have been outstanding. Great customer service in the Service Department! More
by CPSALSMAN
Employees Worked With
Jenna Mayes
May 13, 2021
The staff was great & helpful. Needed a rental car & that was ready & nice. Kept me updated during the day. Great experience. My ac had an issue & was under warranty but part on back order. Kept me upda that was ready & nice. Kept me updated during the day. Great experience. My ac had an issue & was under warranty but part on back order. Kept me updated on that and got approved to replace. More
by Leela376
Employees Worked With
ALEX FERRER
May 13, 2021
They are awesome. Always ready and able to help any way they can. They are always knowledgeable about whatever the issue is with my car. they can. They are always knowledgeable about whatever the issue is with my car. More
by CLYNETTEPEMBERTON
May 13, 2021
Everyone was very friendly the service was great the wait time on the service was really slow it was a 5 hour wait other than highly recommended time on the service was really slow it was a 5 hour wait other than highly recommended More
by Renee
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 13, 2021
Always a good experience here and I’ve had my share of bad mechanics.... Cory Husketh was awesome at explaining Everything in detail and communication! Thanks for ALWAYS handling my Sorento prompt and cor bad mechanics.... Cory Husketh was awesome at explaining Everything in detail and communication! Thanks for ALWAYS handling my Sorento prompt and correctly! More
by mandythebrat
Employees Worked With
Corey Husketh
