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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
June 01, 2021
Service people were great and got the job done in record time. Especially appreciate your washing the car. Will be bringing it back for maintenance. time. Especially appreciate your washing the car. Will be bringing it back for maintenance. More
by sandyandsmitty
Verified CustomerEmployees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 01, 2021
All my views are expressed in my ratings. However, I schedule all my service by calling the service department directly because the online software sucks schedule all my service by calling the service department directly because the online software sucks More
by Frogman
Employees Worked With
Corey Husketh
June 01, 2021
Vehicle service completed within promised time which was appreciated. Clean and well stocked service waiting area. Service tech reviewed service charges and work performed in detail. appreciated. Clean and well stocked service waiting area. Service tech reviewed service charges and work performed in detail. More
by tim
Employees Worked With
ALEX FERRER
June 01, 2021
Only issue was time. I was told one hour to one hour fifteen minutes but it took two hours just for a oil change. Every was super nice though. fifteen minutes but it took two hours just for a oil change. Every was super nice though. More
by masliger
Employees Worked With
Corey Husketh
June 01, 2021
Very friendly and great service! Would definitely recommend buying a vehicle from here! Will definitely refer y’all to other people! Thank you for the help of my purchase! recommend buying a vehicle from here! Will definitely refer y’all to other people! Thank you for the help of my purchase! More
by SAVANNA.MERRIMAN2012
June 01, 2021
Corey did an outstanding job of supporting service of my 2020 KIA Sportage. He met me at the door and carefully listened to the reason for my visit. He called me sooner than I expected and escorted to my 2020 KIA Sportage. He met me at the door and carefully listened to the reason for my visit. He called me sooner than I expected and escorted to my car. Just a great service experience. More
by wb4fen
June 01, 2021
Very impressed with how friendly and helpful the staff were!! Jenna did a great job at explaining the service and was very friendly! Would recommend this service department and will be returning for futur were!! Jenna did a great job at explaining the service and was very friendly! Would recommend this service department and will be returning for future visits if needed! More
by BBURNS315
Employees Worked With
Jenna Mayes
June 01, 2021
Dylan was excellent from the first time we spoke on the phone throughout the entire buying and learning about my new telluride. Clay was fantastic during the financial part of buying my new vehicle. I wou phone throughout the entire buying and learning about my new telluride. Clay was fantastic during the financial part of buying my new vehicle. I would deal with both of them again. More
by dena7439
Employees Worked With
Clay Magee, Dylan Hatula
