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Rusty Wallace Kia Alcoa
Louisville, TN
6,364 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,364 reviews
May 19, 2021
Jenna was very professional and kept me updated on all my repairs. She is always very cheerful and helpful it is nice to see that again. Makes you feel like they appreciate your business. repairs. She is always very cheerful and helpful it is nice to see that again. Makes you feel like they appreciate your business. More
by GARY84
Verified CustomerEmployees Worked With
Jenna Mayes
Helpful May 19, 2021
Good people to deal with. I'll use their services again if the need arises. They communicated well and did excellent work on my vehicle. if the need arises. They communicated well and did excellent work on my vehicle. More
by GREG97795
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 19, 2021
Friendly service staff. Unfortunately my brake light problem returned approximately a week later No time before I left working in area could be scheduled. Left with the same brake light out plus a fr problem returned approximately a week later No time before I left working in area could be scheduled. Left with the same brake light out plus a front head lamp Out. Left unsafe for travel on the road More
by Gurksmom
Employees Worked With
Jenna Mayes
May 19, 2021
The dealership was very nice and everyone was so welcoming as soon as we pulled in. The salesman was very helpful and not pushy at all. He listened to what we wanted and said and then made it happen welcoming as soon as we pulled in. The salesman was very helpful and not pushy at all. He listened to what we wanted and said and then made it happen. More
by janetbrookshire94
Employees Worked With
May 18, 2021
My wife and I both feel that this was the best buying experience we could ask for and we have purchased many cars over the years. Salesman Greg Taylor, sales manager Brandon Chaffins and finance director experience we could ask for and we have purchased many cars over the years. Salesman Greg Taylor, sales manager Brandon Chaffins and finance director Clay Magee were all outstanding. We ended up buying a new Telluride and also a new Soul for our daughter as well due to their great customer service. Will highly recommend Rusty Wallace Kia, Greg, and Brandon to everyone we know for sure. We won't ever buy a Kia anywhere else. Overall a wonderful experience for us both and these three gentlemen made it awsome. More
by mikesechezohb
May 18, 2021
I always go to this dealership where i bought my sedona. They are always friendly and take good care of my van. I love the complimentary food and drink set up area!! They are always friendly and take good care of my van. I love the complimentary food and drink set up area!! More
by raggedyart
Employees Worked With
ALEX FERRER
May 18, 2021
Everyone was very friendly. I enjoyed the way I were able to buy a car without having to stay there all day. The sales person Terry cook was the best. to buy a car without having to stay there all day. The sales person Terry cook was the best. More
by 42448846info
May 17, 2021
We were Very pleased with the customer service we received. Will highly recommend to friends and family!! Absolutely love my new car!! Thanks Rusty Wallace Kia!! received. Will highly recommend to friends and family!! Absolutely love my new car!! Thanks Rusty Wallace Kia!! More
by cramsey23
Employees Worked With
May 17, 2021
Had a good experience with my car service in there , really professionall and everything was done in timely fashion, Mr.Ferrer got A+ today . Thank you really professionall and everything was done in timely fashion, Mr.Ferrer got A+ today . Thank you More
by vsoheil
Employees Worked With
ALEX FERRER
