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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
May 28, 2021
It is hard to get an appointment scheduled- and if leave message to call back - I don’t get a call back . I have to call several days in a row to get through to someone to schedule an appointment message to call back - I don’t get a call back . I have to call several days in a row to get through to someone to schedule an appointment More
by MICNAT1212
Employees Worked With
I Do not remember the name of person In service department but it was good 4 stars
May 28, 2021
I can always trust the friendly staff and reliable service from this facility. There are always a multitude of snacks, and they always clean my car! service from this facility. There are always a multitude of snacks, and they always clean my car! More
by Caroline.daugherty
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
May 28, 2021
Pleasant helpful service person. No complaints. I'll continue to use your service. Everything went as requested on my part. I'll make an appointment for my next service, as needed. continue to use your service. Everything went as requested on my part. I'll make an appointment for my next service, as needed. More
by George M
Employees Worked With
ALEX FERRER
May 28, 2021
They do a great job, but the entire service center is way too small for the amount of work that they have to do. Also, the location is not the best area of Alcoa hwy. It’s kind of dangerous. too small for the amount of work that they have to do. Also, the location is not the best area of Alcoa hwy. It’s kind of dangerous. More
by Cstang99
Employees Worked With
Corey Husketh, ALEX FERRER, Chase Cass
May 28, 2021
Service department was super friendly and able to fix my issue right away. Very nice since I was traveling from out of town and needed to get back home. Would definitely recommend to friends and family that issue right away. Very nice since I was traveling from out of town and needed to get back home. Would definitely recommend to friends and family that live in the area. A++ More
by WMILLS1
Employees Worked With
Jenna Mayes
May 28, 2021
We had a very pleasant experience at the Rusty Wallace Kia Alcoa dealership! Our salesman was Greg Taylor who we highly recommend if you are in need of a new or used car.. Greg was wonderful and we enjoye Kia Alcoa dealership! Our salesman was Greg Taylor who we highly recommend if you are in need of a new or used car.. Greg was wonderful and we enjoyed working with him.. we love our 2021 Kia Sportage👍🏻 Everyone was very friendly and we didn’t feel pressure to make the deal! More
by KC Jacober
May 27, 2021
Very nice experience. Although my salesman had to finish the detail work on my 2020 model, I'm still very happy with the outcome . Dylan was a great help . the detail work on my 2020 model, I'm still very happy with the outcome . Dylan was a great help . More
by fnkytwn1
May 27, 2021
We've always been happy with the service department. This time was no exception. Actually, while getting an oil change, we purchased a brand new Kia K5. Love it! This time was no exception. Actually, while getting an oil change, we purchased a brand new Kia K5. Love it! More
by CINDYADAMS865
