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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

May 27, 2021

Appointments start on time, service (Corey) clearly explains the maintenance done, paperwork is quickly completed and I am out the door. I like the pace. More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
May 27, 2021

Pleasurable experience shopping for a new car at Rusty Wallace Kia. The staff was more than helpful and Terry are salesperson was very very knowledgeable of all vehicles we inquired about. He also was abl More

by JOYRENNINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
May 27, 2021

Very helpful. Had the recall issue for my Sportage fixed and afterwards the turn signal speaker stopped working. I called about the issue and they got it fixed right away! More

by KM98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
May 26, 2021

Everything went according to plan. A a a a a a a a a a a a a a a a a a a a a More

by jones0222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
May 26, 2021

They went the extra mile to help me after I had an accident that totaled my car. My salesman put much effort to find me another cat quickly. More

by TNCAMPER65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Magee, Dylan Hatula
May 25, 2021

Very easy to work with. I did not feel pressured to purchase and B.J. found the car for me on the first attempt. Great job! More

by BKMEDIAMAGIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

They give their customers whatever amount of time it takes to answer all our questions. When they have promotions come up that they think we may be interested in, they personally contact us to see if it More

by SHARONHATCHER53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : B J McNeely, Clay Magee
May 25, 2021

Everyone was very helpful and kind. They were also Knowledgeable and willing to work with us for our trade in. We would definitely return to buy another vehicle in the future. More

by mbm1299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
May 24, 2021

We were on a time crunch and everyone was very helpful to keep us within it. Bill was a very helpful and friendly sales man. More

by ANGELLRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
May 24, 2021

Fabulous dealership!! I had been looking at several different car brands, all of which hassled me to death via text and email. Another KIA dealership was quite rude and I had a bad experience with them More

by Erika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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