Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
May 27, 2021
Great service and usually not a long wait. Every one is friendly and makes you feel welcome. We have bought 2 Kia Sportages from this dealership. friendly and makes you feel welcome. We have bought 2 Kia Sportages from this dealership. More
by nerissadean42
Verified CustomerEmployees Worked With
I don’t remember their name
May 27, 2021
Staff was very friendly. The only problem that I had this time was whomever washed my car did a real crappy job. I had to end up going thru a car wash. time was whomever washed my car did a real crappy job. I had to end up going thru a car wash. More
by DLAWSON2017
Employees Worked With
ALEX FERRER
May 27, 2021
Appointments start on time, service (Corey) clearly explains the maintenance done, paperwork is quickly completed and I am out the door. I like the pace. explains the maintenance done, paperwork is quickly completed and I am out the door. I like the pace. More
by MB
Employees Worked With
Corey Husketh
May 27, 2021
Pleasurable experience shopping for a new car at Rusty Wallace Kia. The staff was more than helpful and Terry are salesperson was very very knowledgeable of all vehicles we inquired about. He also was abl Wallace Kia. The staff was more than helpful and Terry are salesperson was very very knowledgeable of all vehicles we inquired about. He also was able to answer all of our questions and was Johnny on the spot when we wanted to test drive each vehicle thank you for being so patient and understanding as we made our choice. More
by JOYRENNINGER
May 27, 2021
Very helpful. Had the recall issue for my Sportage fixed and afterwards the turn signal speaker stopped working. I called about the issue and they got it fixed right away! and afterwards the turn signal speaker stopped working. I called about the issue and they got it fixed right away! More
by KM98
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
May 26, 2021
They went the extra mile to help me after I had an accident that totaled my car. My salesman put much effort to find me another cat quickly. accident that totaled my car. My salesman put much effort to find me another cat quickly. More
by TNCAMPER65
Employees Worked With
Clay Magee, Dylan Hatula
May 25, 2021
Very easy to work with. I did not feel pressured to purchase and B.J. found the car for me on the first attempt. Great job! purchase and B.J. found the car for me on the first attempt. Great job! More
by BKMEDIAMAGIC
May 25, 2021
They give their customers whatever amount of time it takes to answer all our questions. When they have promotions come up that they think we may be interested in, they personally contact us to see if it takes to answer all our questions. When they have promotions come up that they think we may be interested in, they personally contact us to see if it might benefit us. They manager snd sales person we use are very knowledgeable and personable. More
by SHARONHATCHER53
May 25, 2021
Everyone was very helpful and kind. They were also Knowledgeable and willing to work with us for our trade in. We would definitely return to buy another vehicle in the future. Knowledgeable and willing to work with us for our trade in. We would definitely return to buy another vehicle in the future. More
by mbm1299
