
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Appointments start on time, service (Corey) clearly explains the maintenance done, paperwork is quickly completed and I am out the door. I like the pace. explains the maintenance done, paperwork is quickly completed and I am out the door. I like the pace. More
Pleasurable experience shopping for a new car at Rusty Wallace Kia. The staff was more than helpful and Terry are salesperson was very very knowledgeable of all vehicles we inquired about. He also was abl Wallace Kia. The staff was more than helpful and Terry are salesperson was very very knowledgeable of all vehicles we inquired about. He also was able to answer all of our questions and was Johnny on the spot when we wanted to test drive each vehicle thank you for being so patient and understanding as we made our choice. More
Very helpful. Had the recall issue for my Sportage fixed and afterwards the turn signal speaker stopped working. I called about the issue and they got it fixed right away! and afterwards the turn signal speaker stopped working. I called about the issue and they got it fixed right away! More
They went the extra mile to help me after I had an accident that totaled my car. My salesman put much effort to find me another cat quickly. accident that totaled my car. My salesman put much effort to find me another cat quickly. More
Very easy to work with. I did not feel pressured to purchase and B.J. found the car for me on the first attempt. Great job! purchase and B.J. found the car for me on the first attempt. Great job! More
They give their customers whatever amount of time it takes to answer all our questions. When they have promotions come up that they think we may be interested in, they personally contact us to see if it takes to answer all our questions. When they have promotions come up that they think we may be interested in, they personally contact us to see if it might benefit us. They manager snd sales person we use are very knowledgeable and personable. More
Everyone was very helpful and kind. They were also Knowledgeable and willing to work with us for our trade in. We would definitely return to buy another vehicle in the future. Knowledgeable and willing to work with us for our trade in. We would definitely return to buy another vehicle in the future. More
We were on a time crunch and everyone was very helpful to keep us within it. Bill was a very helpful and friendly sales man. keep us within it. Bill was a very helpful and friendly sales man. More
Fabulous dealership!! I had been looking at several different car brands, all of which hassled me to death via text and email. Another KIA dealership was quite rude and I had a bad experience with them different car brands, all of which hassled me to death via text and email. Another KIA dealership was quite rude and I had a bad experience with them. The gentlemen that helped me made my father, my boyfriend and me feel secure while shopping. My boyfriend, who is a diehard Toyota fan, even raved about how pleasant the experience was! They went above and beyond to work with me to get a fantastic deal and a great vehicle!! Financing was a breeze and they worked with what I could pay monthly, within reason of course. At no point did I feel pressured to purchase a vehicle! No traps to get you back in the door to talk and get you to buy, and were understanding when I said I wanted to look at several brands before deciding. I came back and drove off the lot with a huge grin!!! More