Rusty Wallace Kia Alcoa

Entire staff very friendly. We purchased our first KIA and this is the reason we returned to update to another KIA. Thank you for your kindness. and this is the reason we returned to update to another KIA. Thank you for your kindness. More

Will definitely refer my friends to this dealership. Dylan was fantastic to work with as well as the rest of their team! Terrific group at Rusty Wallace. Dylan was fantastic to work with as well as the rest of their team! Terrific group at Rusty Wallace. More

March 29, 2021.We had a very positive experience at the March 29, 2021. We had a very positive experience at the Alcoa dealership. Salesman Bill Raybourne was professional without being aggressive (exactly March 29, 2021. We had a very positive experience at the Alcoa dealership. Salesman Bill Raybourne was professional without being aggressive (exactly what we like). Knowledgeable of the vehicles and could answer any questions we had. We tied up Bill for about three hours, Test drove three cars and found the one we wanted. A beautiful low mileage 2019 Sorento S with the options we were looking for. We left there with what we felt like was a very good deal. xxxxxxto the sales manager as well for working with us. Thanks to everyone for keeping it low key. More

Professional, knowledgeable, friendly employees. Helped me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. More

Very helpful and professional. Answered all my questions that I had about my Telluride. Always a joy to have my car serviced at rusty Wallace alcoa. that I had about my Telluride. Always a joy to have my car serviced at rusty Wallace alcoa. More

I always go.to kia alcoa ,they are always fast and great customer service ,I will always bring my kia forte To kia alcoa ,They are very professional!!!I love kia!!! customer service ,I will always bring my kia forte To kia alcoa ,They are very professional!!!I love kia!!! More

Quite innovative regarding the Customer waiting area. Although I didn’t partake in the available snacks it’s a great way to help customers feel comfortable. The staff were also super friendly and helpful Although I didn’t partake in the available snacks it’s a great way to help customers feel comfortable. The staff were also super friendly and helpful :) More

Very friendly and helpful and not pushy.BJ was knowledgeable about the K5 and keep me updated what was going on.Enjoyed trading with Rusty Wallace Kia Alcoa! knowledgeable about the K5 and keep me updated what was going on.Enjoyed trading with Rusty Wallace Kia Alcoa! More

We had a inexcusable and demeaning interaction with the Sales manager during the closing of our vehicle purchase. Our salespeople Dylan was a pleasure to work with and a true professional but Will was extr Sales manager during the closing of our vehicle purchase. Our salespeople Dylan was a pleasure to work with and a true professional but Will was extremely confrontational to the point that my wife left the dealership in tears. We came within seconds of passing on the purchase we wanted because of his redicous attitude. LooWe are pleased with the purchase but we will never buy there again. More

Performed diagnostic check on car and replace camshaft position sensor. Quick service and part was in stock. We were notified of problem and price to replace before work was done. position sensor. Quick service and part was in stock. We were notified of problem and price to replace before work was done. More