Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Buying process with trade-in was very quick and smooth. Looking for a car and finally buying one took about two days and the paperwork was quick and painless. Looking for a car and finally buying one took about two days and the paperwork was quick and painless. More
We jut bought our 2nd KIA Sorento. We received great service when we bought the 1st one so we wanted to do business with them again. service when we bought the 1st one so we wanted to do business with them again. More
I used the online app to pick and build my Kia Telluride. (Grey Wolf/ Blackout Trim) I knew going into this I was going to get a phone call from Kia. I did and the man I spoke with was Dylan Hatula. I didn't (Grey Wolf/ Blackout Trim) I knew going into this I was going to get a phone call from Kia. I did and the man I spoke with was Dylan Hatula. I didn't want to get a lot of calls about my research with the vehicle and told him so. Dylan was respectful, professional to my wishes. During the six months, Dylan and I stayed in contact and he answered ALL my questions truthfully. His honesty and professionalism are what won me over not including the 200 thousand mile warranty with a great SUV! Kia of Alcoa offers so much more I highly recommend at least give them a try. Dylan was easy to work with, now he and my family are good friends. My wife and I are completely satisfied with our service. We couldn't ask for more. If I had my own business I would hire Dylan on the spot. I couldn't ask for anything more or change anything about his knowledge about the products he is selling and the professionalism. Kia of Alcoa is lucky to have him! SGM C. Stewart (U.S. Army Ret.) More
Very nice and accommodating to get my car serviced and the complimentary snacks and drinks were so nice! :) I would definitely visit again! Thanks guys the complimentary snacks and drinks were so nice! :) I would definitely visit again! Thanks guys More
They were all a great group of people to work with. Made us feel at home and also made us a great deal on a Sorento. Would recommend them to my friends. us feel at home and also made us a great deal on a Sorento. Would recommend them to my friends. More
I'm 70 and have bought 39 cars in my life and generally don't like car dealers but these guys were terrific. Can't say enough good things - honest, open, and forthright. don't like car dealers but these guys were terrific. Can't say enough good things - honest, open, and forthright. More
I just want to thank the service department for taking excellent care of my Kia. The waiting room is nice and cozy and I enjoyed a diet coke and snack and watched Andy Griffith and Oppie and the wait t excellent care of my Kia. The waiting room is nice and cozy and I enjoyed a diet coke and snack and watched Andy Griffith and Oppie and the wait time just flew by. Jenna is always so friendly and professional and I don't know the other woman's name but what an added benefit to customers to have these women on staff. Appreciate everyone because is hard to single out people. Everyone in service deserves a raise!!!! More
Corey was very patient and understanding of my issues. He worked me in since I didn’t have an appointment and it was an issue after they had completed my service. worked me in since I didn’t have an appointment and it was an issue after they had completed my service. More
Corey was great and very helpful when my engine blew. He took care of me fast, had me a loaner car right then. As always, great service overall. took care of me fast, had me a loaner car right then. As always, great service overall. More